Rasamoel Anja Francesca
Montreal,Canada
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
Work History
Quality coordinator
Marina Del Rey
01.2024 - Current
- Provided training on Good Hygiene Practices and enforce the requirements of Good Manufacturing and Hygiene Practices.
- Conducted internal audits.
- Ensured control of documentation and traceability.
- Managed customer complaints and implement corrective and preventive actions.
- Coordinated the design of new products and ensure that packaging complies with CFIA and FDA standards.
- Ensured adherence to food safety standards set by provincial, federal (CFIA), and international regulatory bodies.
- Performed pre-op inspection.
- Ensured FIFO is respected.
Quality Manager
La Maison Du Gibier
07.2022 - 11.2023
- Managed compliance programs, including employee training,audit coordination, and reporting.
- Established CAPA to resolve customer quality issues.
- Achieved company quality standards.
- Supported external audits, regulatory inspections with Canadian Food Inspection Agency.
- Performed pre-op inspection.
- Monitored Hazard Analysis and Critical Control Points (HACCP) plans.
Scientific Analyst
Syneos Health
09.2021 - 07.2022
- Monitored analyses on mass spectrometry using approved methods and procedures.
- Interpreted and documentation of results.
- Adjusted and calibrate equipment before testing samples.
- Maintained a safe and efficient work environment by adhering to all laboratory safety protocols and regulations.
Customer Service Assistant
Time to Relax
01.2019 - 06.2020
- Handled customers call for sales and achieved 80% of sales target per month.
- Provided information's customer service activities with regular reports to manager.
- Processed complaints and relate refunds and exchanges on products and services.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
Quality Control Technician
Aliments Sunchef
05.2019 - 08.2019
- Assisted supervisors with resolving quality control issues, tracking quality trends and implementing improvement plans.
- Maintained reliability of quality control data by regularly calibrating, validating and maintaining equipment.
- Verified quality and graded finished products with visual inspections.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Maintained quality documentation and records for conformance with relevant standards.
- Performed pre-op inspection.
Import Supervisor
JB Madagascar
01.2016 - 08.2016
- Monitored shipment progress, tracking movement and delivery confirmation.
- Handled problems smoothly, working out solutions with customs officials and expediting resolutions.
- Managed a project to improve the workflow.
- Processed documentation efficiently, accurately handling invoices, cargo paperwork and certificates of origin.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
Supply Chain Specialist
JB Madagascar
02.2015 - 01.2016
- Supported on-time production with properly sequenced deliveries and supply chain operations.
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Provided ongoing support to global logistics teams, ensuring timely shipment of products across borders.
- Tracked production schedules and Prepared purchase order.
- Forecasted demand based on historical data and current market conditions.
Quality Control Technician
CAF Antsirabe
03.2011 - 12.2011
- Collected and analyzed laboratory testing data on raw materials: fruits and vegetables.
- Inspected Good manufacturing practice and hygiene with employees for compliance regulatory.
- Performed pre-op inspection.
Education
Master degree - food science
Laval University
Québec, QC01.2019
Bachelor degree - Food industry
Athénée Saint Joseph Antsirabe Madagascar
Antsirabe01.2014
Advanced technician certificate - international trade
National De Télé-enseignements De Madagascar
Antananarivo01-2013
Skills
- Project Planning
- Scheduling and Coordinating
- Team Leadership
- Audit
- Quality Management Systems
- Written And Verbal Communication
- Staff Management
- Compliance monitoring
- Preventive actions
Languages
Malagasy
French
English
Awards
Scholarship for Master degree in Food Science, Laval University
Timeline
Quality coordinator
Marina Del Rey
01.2024 - Current
Quality Manager
La Maison Du Gibier
07.2022 - 11.2023
Scientific Analyst
Syneos Health
09.2021 - 07.2022
Quality Control Technician
Aliments Sunchef
05.2019 - 08.2019
Customer Service Assistant
Time to Relax
01.2019 - 06.2020
Import Supervisor
JB Madagascar
01.2016 - 08.2016
Supply Chain Specialist
JB Madagascar
02.2015 - 01.2016
Quality Control Technician
CAF Antsirabe
03.2011 - 12.2011
Master degree - food science
Laval University
Bachelor degree - Food industry
Athénée Saint Joseph Antsirabe Madagascar
Advanced technician certificate - international trade
National De Télé-enseignements De Madagascar
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