Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Anja Nadeau

Terrace ,BC

Summary

Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.

Overview

8
8
years of professional experience

Work History

Parts Sales Representative

Brandt Tractor
10.2021 - Current
  • Established strong relationships with suppliers, negotiating favorable pricing and terms for the company.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Stocked and managed stock of parts.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Managed returns and exchanges efficiently, maintaining high levels of customer satisfaction.
  • Streamlined inventory management through accurate tracking and timely reordering of stock.
  • Maintained clean and neat parts counter and sales floor.
  • Proficient in Microsoft Office (Excel, Word, Outlook, Teams etc. ) and MS-DOS on a daily basis.

Shipping and Receiving Coordinator

Brandt Tractor
05.2021 - 10.2021
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Managed daily shipment scheduling with carriers, optimizing transportation costs and delivery times for customers.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.

Senior Hairstylist

Valley Oasis Hairstudio And Day Spa
04.2016 - 05.2021
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Educated customers on products to maximize benefits.
  • Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Counted and documented opening and closing cash amounts daily.

Education

Apprenticeship - Hairstylist

IDM Professional Training Center
Thun, BE, Switzerland
07.2015

Highschool - Highschool

Raft Sigriswil
Sigriswil, BE, Switzerland
06.2012

Skills

  • Teamwork oriented
  • Customer Service
  • Customer relationship development
  • Advanced computer skills
  • Problem-solving skills
  • Goal-oriented mindset
  • Logistics understanding
  • Recordkeeping abilities
  • Industry Awareness
  • Ordering parts
  • Verbal and written communication
  • Forklift Operation
  • Inventory Management
  • Standard First Aid Level C - with CPR-C-AED

Languages

English
German

References

Marnie Fuerst - Valley Oasis Hairstudio and Day Spa 

(250) 877-2349


Ron Hinder - Brandt Tractor Ltd. 

(778) 823-2536


Dan Biggs - Brandt Tractor Ltd. 

(250) 615-8461

Timeline

Parts Sales Representative

Brandt Tractor
10.2021 - Current

Shipping and Receiving Coordinator

Brandt Tractor
05.2021 - 10.2021

Senior Hairstylist

Valley Oasis Hairstudio And Day Spa
04.2016 - 05.2021

Apprenticeship - Hairstylist

IDM Professional Training Center

Highschool - Highschool

Raft Sigriswil

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Anja Nadeau