Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anitha Balakrishnan

Laval,QC

Summary

Dynamic Account and Supply Chain Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies.

Overview

16
16
years of professional experience

Work History

Virtual Force Account Manager

Randstad
06.2023 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Evaluate client needs and developed tailored solutions to increase positive customer ratings.
  • Educate clients on new products or services to increase customer engagement with brand.
  • Coordinate with internal teams to facilitate prompt delivery of client projects.
  • Managed over 120 wholesale account setups and ongoing support.

Supply Chain/Senior Customer Account Specialist

ArdoVLM
06.2022 - 05.2023
  • Maintained optimal inventory levels to meet operational requirements.
  • Worked with suppliers to manage schedules, specifications and quality compliance.
  • Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
  • Negotiated prices and terms with shipping companies and supply vendors.
  • Leveraged knowledge of best practices to track inventory and retain accountability for projects worth $600000

Inside Sales Representative

Imperial Tobacco Canada
04.2019 - 05.2022
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Set up new accounts, established customer credit and set up payment methods.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Managed over 80 customer calls per day.

Collection Executive

Affinity Global Inc
03.2018 - 03.2019
  • Collaborated on collection and dispute resolution issues.
  • Monitored accounts receivable aging and worked with various areas to address business needs.
  • Prepared accounts receivable-related journal entries for accounting month-end close.
  • Contacted customers to discuss late payments and options for remitting amounts due.
  • Placed payment arrangements and increased revenue by 10%

Project Coordinator

Apollo Hospitals
01.2008 - 07.2016
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised over 40 projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.

Education

Bachelor of Science -

Dr.MGR Medical University
Chennai, India
08.2007

Skills

  • Issue Resolution
  • Time Management
  • Account Management
  • Strategic Planning
  • Order Management
  • Detail Oriented
  • SAP
  • Microsoft Office Suite

Languages

English
Native or Bilingual
French
Elementary

Timeline

Virtual Force Account Manager

Randstad
06.2023 - Current

Supply Chain/Senior Customer Account Specialist

ArdoVLM
06.2022 - 05.2023

Inside Sales Representative

Imperial Tobacco Canada
04.2019 - 05.2022

Collection Executive

Affinity Global Inc
03.2018 - 03.2019

Project Coordinator

Apollo Hospitals
01.2008 - 07.2016

Bachelor of Science -

Dr.MGR Medical University

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Anitha Balakrishnan