ANITA WALDNER

Winkler,MB

Summary

Hard worker experienced in problem-solving, customer service and time management. Aiming to leverage my abilities to successfully fill any role at your company.

Overview

years of professional experience

Work History

Key Holder / Shift Lead

Marks Work Warehouse

Winkler, Mb

12.2022 - 06.2023

Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Assistant Manager

Landmark Cinemas

Winkler, MB

06.2022 - 10.2022

Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
Communicated with clients to address questions, concerns and needs and provide quality customer service
Resolved customer complaints and handled refunds and returns to promote satisfaction

OMNI Associate

Walmart

Winkler, MB

10.2020 - 07.2022

Provided efficient and courteous service to customers at all times
Provided product information and resolved concerns to assist customers
Worked with coworkers to complete tasks
Participated in ongoing training to enhance own job skills and knowledge
Met deadlines while maintaining high-quality deliverables

PI Associate

Real Canadian Superstore

01.2018 - 10.2020

Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Adhered to quality and service standards to support operational goals
Worked with coworkers to complete tasks
Provided product information and resolved concerns to assist customers
Provided efficient and courteous service to customers at all times

Education

High School Diploma -

Morden Adult Education Centre

Morden, MB

Skills

Customer service
Cash handling
Training and mentoring
Daily reporting

Staff training
Inventory monitoring
Sales floor organization
Inventory and stocking

Languages

English

Timeline