Summary
Overview
Work History
Education
Skills
Timeline
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Anita Soleimani

Toronto,ON

Summary

Experienced Executive Assistant provides comprehensive administrative support to executives and upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Overview

7
7
years of professional experience

Work History

Executive Assistant

Cognito
02.2021 - 09.2023
  • Proficiently managed and organized complex executive calendars, scheduling meetings, appointments, and coordinating travel arrangements with
    precision to optimize time and enhance performance.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Produced polished and error-free documents, reports, and presentations using Microsoft Office and Google Workspace.
  • Successfully coordinated and executed company events, conferences, and meetings, ensuring their seamless and professional execution.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Answered high volume of phone calls and email inquiries.
  • Handled confidential and sensitive information with discretion and tact.

Receptionist

Vaughan Dentistry
08.2019 - 01.2021
  • Managed appointment schedules while balancing employee availability, customer preferences, and maximum load levels.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Handled patient payments, provided cost estimates for treatments, and processed insurance claims efficiently.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Organized, maintained and updated information in computer databases.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered and screened phone calls, responded to patient inquiries and managed correspondence in a professional and courteous manner.

Costumer Service

Toys R Us
04.2016 - 05.2017
  • Assisted in opening and closing the store, including tasks like setting registers, securing cash, and locking u store at the end of the day
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Worked closely with fellow cashiers and store staff to ensure operations and create a positive working environment
  • Resolved customer complaints and concerns in a professional and customer-focused manner, seeking solutions to ensure customer satisfaction, escalating major problems to manager.
  • Assisted with maintaining store inventory levels by restocking shelves, tracking product availability, and reporting low-stuck items to management.
  • Facilitated return and exchange processes for customers, following company policies and maintaining a friendly and helpful attitude.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.

Education

Trios College

Skills

  • Strategic Project Planning
  • Timely Report Generation
  • Efficient Database Management
  • Thorough Expense Reporting
  • Detailed Calendar Planning
  • Daily Schedule Management
  • Thoughtful Travel Coordination
  • Creative Content creation
  • Social Media Management
  • Organizational Skills
  • Time management Skills
  • Communication Skills
  • Problem-solving skills
  • Leadership skills
  • Teamwork & Collaboration
  • Active listening
  • Microsoft (Word, Excel,)

Timeline

Executive Assistant

Cognito
02.2021 - 09.2023

Receptionist

Vaughan Dentistry
08.2019 - 01.2021

Costumer Service

Toys R Us
04.2016 - 05.2017

Trios College

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Anita Soleimani