Anita Shen
Surrey,Canada
Summary
Manager of International Student Services with over a decade of experience guiding students and families through academic, social, and cultural transitions into Canada. Possesses exceptional skills in stakeholder negotiation, conflict resolution, and cross-cultural communication, effectively balancing institutional priorities with family expectations and student needs. Proven ability to oversee operations with a strategic focus on budget-conscious decisions and project management, ensuring alignment of time, expenditures, and service quality to achieve optimal student outcomes. Committed to fostering an inclusive environment that supports the diverse needs of international students while enhancing institutional reputation and service excellence.
Overview
19
19
years of professional experience
Work History
Academic Coordinator
Mingde Education
04.2020 - 03.2025
- Advised and supported 20+ international/local students annually, assessing academic records, identifying learning gaps, and guiding course and career planning to promote student success and retention.
- Managed complex student cases involving academic, personal, and cultural challenges; developed individualized action plans and coordinated referrals to schools, counsellors, and support services.
- Acted as liaison between families, partner schools, and institutional stakeholders, resolving conflicts and aligning decisions with policies while maintaining accurate student records and reporting.
- Planned and executed transition support programs and initiatives, helping international students adapt to Canadian education, improving engagement and overall academic outcomes.
- Delivered clear, student-facing communications through presentations, emails, and guidance sessions; maintained informational materials to ensure consistent advising and enrollment support.
Curriculum Developer
BeYou Education
05.2019 - 03.2020
- Developed 3–5 age-appropriate, hands-on teaching plans, integrating key elements from other ECE theories, and patterned them as “Childwise” in alignment with BC Early Childhood curriculum.
Tutor&Admission Advisor
Gateway Academy
03.2015 - 10.2016
- Developed personalized lesson plans to enhance student understanding and engagement.
- 1V1 Guided students and families through US private boarding school admissions, including interview coaching, cultural preparation, and application support.
- Liaised between schools, families, and agents to ensure clear communication and alignment of expectations.
Curriculum Developer
TTA at BCIT
02.2014 - 11.2014
- Developed HSK-based Mandarin teachers’ book, students’ book, and workbook for overseas learners, ensuring cultural and linguistic accuracy, timely delivery, and alignment with diverse learner needs to support engagement and academic success.
- Collaborated with educators to align instructional materials with educational standards.
Legal Secretary
Akin Gump Strauss Hauer & Feld LLP
05.2006 - 01.2008
- Managed complex calendar scheduling for partners and associates, ensuring optimal time allocation.
- Coordinated communication between clients and legal teams, facilitating timely information exchange.
- Streamlined office procedures by implementing digital filing systems to enhance document retrieval efficiency.
- Conducted research and prepared legal documents, including pleadings, briefs, and contracts, with high attention to detail.
Education
Master of Education - TESOL
University of British Columbia
Vancouver, BC05.2012
Bachelor of English Literature - undefined
University of Science and Technology Beijing
Beijing, China06.2005
Skills
- Program coordination & admission
- Collaborative teamwork
- Student advising
- Workshop & event planning
- Proficiency in office work&IT apps
- Presentation & Stakeholder Communication
- Educational Tech/AI literacy
- Mentorship
- Interview/admission coaching
LANGUAGES
Mandarin
Native or Bilingual
English
Full Professional
Timeline
Academic Coordinator
Mingde Education
04.2020 - 03.2025
Curriculum Developer
BeYou Education
05.2019 - 03.2020
Tutor&Admission Advisor
Gateway Academy
03.2015 - 10.2016
Curriculum Developer
TTA at BCIT
02.2014 - 11.2014
Legal Secretary
Akin Gump Strauss Hauer & Feld LLP
05.2006 - 01.2008
Bachelor of English Literature - undefined
University of Science and Technology Beijing
Master of Education - TESOL
University of British Columbia