ANITA RAMDHANI
Saint Hubert,CA
Summary
Bilingual IT Application & Accounting Support | Administrative & Office Management Professional.
Versatile and reliable professional with solid experience in IT application support, and office management. Skilled in coordinating administrative operations, supporting financial processes, and resolving technical issues. Strong organizational and multitasking abilities with a focus on efficiency, accuracy, and team collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bilingual Application Support Specialist
MNP Corporation
01.2022 - Current
- Troubleshoot and resolve complex technical issues across multiple accounting and financial applications, including QuickBooks, Dex, Karbon, Xero, CaseWare, MindBridge, and DataSnipper. Create and maintain technical documentation, knowledge base articles, and troubleshooting guides to streamline support processes.
Business Technical Advisor
SHERWEB Corporation
01.2021 - 01.2022
- Provided phone-based support to businesses for Microsoft 365 subscriptions, assisting with account setup, license management, renewals, and billing inquiries.
Administrative Assistant
IAMGOLD Corporation Canada
01.2010 - 01.2012
- Provided administrative support to the HR department, handling employee inquiries related to sick leave, vacation requests, and other HR processes. Managed day-to-day administrative tasks, including filing, record-keeping, data entry and correspondence for the department.
Education
Diploma - Accounting And Finance
Lennoxville Vocational Training Center
Québec, QC10-2022
Bachelor of Science - BS -
Anton De Kom Universiteit Van Suriname
Suriname01.2011
Diploma - Secretarial Studies
Lennoxville Vocational Training Center
Québec, QC09-2021
Skills
- Accounting
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- IT Support & Troubleshooting (software issues, user support)
- Data entry
- Relationship building
- Call center experience
- Computer proficiency
- Microsoft Excel
- Professional telephone demeanor
- Scheduling
- Appointment scheduling
- Team development
- Administrative support
- Document and file management
Accomplishments
“Recognition” prize at the IAMGOLD Corporation: Recognized by management for outstanding performance and for being a strong team player, consistently supporting colleagues to achieve project deadlines and departmental goals.
Languages
English
Full Professional
French
Professional Working
Hindi
Limited Working
Dutch
Native or Bilingual
Certification
- Preparation for CompTIA A+ Certification Specialization (in process) - 2025
- Healthcare IT Support Training(complete 4 certifications) - 2025
- Google IT Support Certificate - 2025
- Data Entry Certificate - 2025
- Karbon Certificate (Accounting software) - 2022
- CaseWare Certificate (Accounting software) - 2022
- Xero Certificate (Accounting software) -2023
- QBO Certificate (Accounting software) - 2023
Timeline
Bilingual Application Support Specialist
MNP Corporation
01.2022 - Current
Business Technical Advisor
SHERWEB Corporation
01.2021 - 01.2022
Administrative Assistant
IAMGOLD Corporation Canada
01.2010 - 01.2012
Diploma - Accounting And Finance
Lennoxville Vocational Training Center
Bachelor of Science - BS -
Anton De Kom Universiteit Van Suriname
Diploma - Secretarial Studies
Lennoxville Vocational Training Center
PROFILE
Detail-oriented and proactive administrative professional with over 7 years of experience supporting organizational operations, coordinating projects, and providing IT and office support. Skilled in managing documentation, scheduling, and cross-departmental communication with a proven ability to streamline processes and support efficiency.