Anita Madaras

• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Volunteered to help with special projects of varying degrees of complexity.
• Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Created and maintained databases to track and record customer data.

• Optimized inventory management with proactive ordering of supplies based on usage trends and budgetary constraints.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Completed schedules, shift reports, and other business documentation.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Sorted, opened, and routed mail and deliveries to meet business requirements.
• Authored business documents to organize and emphasize information quickly and effectively.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Contributed toward team-based goals through active participation in staff meetings and training sessions.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Helping managements to record information in computer
• Review file for employees
• Competing training regularly
• OSSA, CICT, CSTS, CPR Certification

Trained new Financial Sales Associates on company policies, product offerings, and best practices in client relations.

• Collaborated with colleagues to develop innovative strategies for reaching new potential customers.
• Built long-lasting relationships with clients through excellent communication and trust-building activities.
• Increased client satisfaction by providing personalized financial advice and tailored investment solutions.
• Created, updated and followed up on CIB Bank contact and sales records.
• Prepared contracts and related documentation according to strict standards.

• Managed team of dispatchers, fostering collaborative work environment to ensure smooth operations.
• Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
• Improved dispatch efficiency by implementing new scheduling and routing strategies.
• Reported to management operational activities and maintained current records.
• Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.
• Recorded and secured archives of customer requests, services performed, and other dispatch information to maintain accurate records and appropriate filing systems.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material..
• Streamlined warehouse operations for increased efficiency through process improvements and staff training.

• Developed strong relationships with clients through regular communication and personalized assistance.
• Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
• Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
• Monitored billing activities closely, ensuring prompt payment collection from customers while minimizing overdue accounts receivable balances.
• Completed sales documentation and collected signatures to finalize purchases.
• Researched and resolved areas of concern for potential and existing clients.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
• Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
• Assisted in training new interns on company-specific software tools, procedures, and best practices for effective data entry work.
• Verified accuracy of data entered into system to produce error-free reports.