Anita Hurley
LONDON,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
28
28
years of professional experience
1989
1989
years of post-secondary education
Work History
Server
Southside Grill
London, Ontario
11.2020 - Current
- Provided friendly, efficient service in a high-volume restaurant environment
- Took accurate food and beverage orders and ensured timely delivery
- Handled cash, debit, and credit transactions accurately
- Maintained clean, organized tables and service areas
- Built strong relationships with regular guests, contributing to repeat business
- Worked closely with kitchen and front-of-house staff to ensure smooth operations
Server
Swiss Chalet
London, Ontario
10.1997 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and ensured efficient guest flow.
- Collaborated with kitchen staff to fulfill orders promptly.
- Maintained cleanliness and organization of dining area.
- Assisted in training new servers on operational procedures.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints with professionalism and empathy.
- Upsold menu items to enhance guest dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Laurier Secondary
London, ONSkills
- Delivered high-quality table service in a busy dining environment
- Demonstrated strong menu knowledge, including food and beverage pairings
- Managed multiple tables while maintaining excellent guest experiences
- Ensured compliance with food safety and alcohol service regulations
- Assisted teammates during peak hours to maintain efficient service
Timeline
Server
Southside Grill
11.2020 - Current
Server
Swiss Chalet
10.1997 - Current
Laurier Secondary