Anita Eghdami
Richmond Hill,ON
Summary
Passionate Starbucks Barista with almost 2 years of dedicated service, showcasing excellence in customer service, team leadership, and operational proficiency. Recognized as a Barista Trainer, known for imparting knowledge and fostering a positive work culture. A commitment to delivering excellent coffee experiences is reflected in a proven track record. Eager to elevate into the role of Shift Supervisor, bringing dedication to driving operational success, maintaining high standards of quality, and fostering a positive atmosphere for both customers and team members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista Trainer
Starbucks
Richmond Hill, ON
08.2022 - Current
- Starbucks Barista Trainer specializing in the efficient onboarding and training of new team members. Dedicated to instilling a mastery of standard operating procedures, ensuring the team consistently delivers excellent Starbucks experience.
- Upheld Starbucks' high standards of cleanliness and hygiene, ensuring a safe and inviting environment for both customers and team members.
- Demonstrated proficiency in handling cash transactions and operating the point-of-sale (POS) system with accuracy.
- Maintained knowledge of Starbucks product offerings, brewing methods, and industry trends to provide informed recommendations to customers.
Cashier/Merchandiser
Shoppers Drug Mart
Richmond Hill, ON
06.2022 - 09.2022
- Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales.
- Monitored stock to maintain sufficient quantity of featured product.
- Helped with purchases, lottery tickets, loaded presto cards, and signed customers up for rewards program.
- Filed product reports to the supervisor on a daily basis.
Customer Service Representative
Domino's Pizza
Thornhill, ON
08.2019 - 03.2021
- Operated the cash register, collected payments and provided accurate change.
- Maintained and enforced strict and up-to-date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Hand stretched fresh doughs, sauce and place toppings on the pizza, as well as cut and package when pizza was done baking.
Tutor
Henderson Avenue P.S
Markham, ON
10.2017 - 06.2019
- Designed comfortable tutoring environment conducive to learning.
- Prepared for tutoring appointments by learning about key topics and planning out structured activities.
- Assisted students in finding useful study methods to enhance academic performance and help with mathematics and writing skills.
Education
Bachelor of Science - Biomedical Engineering
Ryerson University
Toronto, ON01-2028
Skills
- Creative Problem Solving
- Multitasking and Prioritization
- Verbal and Written Communication
- Honest and Trustworthy
- Flexible Schedule
- Fluent in English, Turkish, Farsi and Azeri
Certification
Smart Serve Certification
Timeline
Barista Trainer
Starbucks
08.2022 - Current
Cashier/Merchandiser
Shoppers Drug Mart
06.2022 - 09.2022
Customer Service Representative
Domino's Pizza
08.2019 - 03.2021
Tutor
Henderson Avenue P.S
10.2017 - 06.2019
Bachelor of Science - Biomedical Engineering
Ryerson University
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