ANITA EFREMOFF
Coquitlam,BC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
10.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Service Receptionist
MORREY NISSAN OF COQUITLAM
09.2023 - Current
- Maximized client retention rates by addressing concerns proactively and offering potential solutions when necessary.
- Handled cash transactions and maintained payment records accurately.
- Confirmed appointments, communicated with clients, and updated client records.
Cashier/ Cashier Supervisor
THRIFTY FOODS
09.2021 - 10.2023
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Port Moody Secondary School
Port Moody, BC03.2023
Skills
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Safe Food Handling
- Beverage Preparation
- POS Systems
- Product Upselling
Timeline
Barista
STARBUCKS COFFEE COMPANY
10.2023 - Current
Service Receptionist
MORREY NISSAN OF COQUITLAM
09.2023 - Current
Cashier/ Cashier Supervisor
THRIFTY FOODS
09.2021 - 10.2023
High School Diploma -
Port Moody Secondary School
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