Anita Anita
Dawson Creek,BC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Days Inn By Wyndham. Excelled in problem-solving and computer proficiency, significantly improving the guest experience. Trained new staff, fostering teamwork and efficiency. Achieved high accuracy in financial transactions at Vishal Mega Mart, showcasing exceptional money-handling and CRM skills.
Overview
2
2
years of professional experience
Work History
Hotel Housekeeper
Days Inn By Wyndham
2023.06 - Current
- Followed daily cleaning schedule to prepare for the arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms, and living spaces to comply with sanitation and hygiene standards.
- Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.
- Trained 2 new staff members in all aspects of housekeeping ensuring they adhere to all health and safety standards.
- Promoted teamwork among fellow housekeepers, and front desk staff through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
General Cashier
Vishal Mega Mart
2022.02 - 2023.02
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Arts And Sciences
Northern Lights College
Dawson Creek, BC04.2025
Skills
- Computer Proficiency (MS Word, MS Excel, Powerpoint, Access)
- Listening and Comprehension
- Money handling ability
- Problem-Solving
- Data Entry
- Client engagement and assistance
- Customer Relationship Management (CRM)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Korean
Limited Working
Volunteer work
Data entry clerk- Sant Nirankari Charitable Foundation, India.
April 202- May 2023
- Managed Data entry by updating 70+ people's information using Excel.
- Managed Financial Transactions with 0 errors.
Team Supervisor - Oneness Vann project Sant Nirankari Charitable Foundation, India.
Launched in 2021
- worked with 200+ people.
- Supervised a team of 3.
- Planted trees to transform deforested areas into mini-forests.
- Supported team and gained the interest of people through social media marketing.
Timeline
Hotel Housekeeper
Days Inn By Wyndham
2023.06 - Current
General Cashier
Vishal Mega Mart
2022.02 - 2023.02
Associate of Arts - Arts And Sciences
Northern Lights College
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