Anita Amankona
Waterloo,ON
Summary
Motivational leader and adept problem solver with a strong background in supervision, team building, and customer service. Demonstrated the ability to step into roles and swiftly implement positive changes, contributing to company success. Committed to maximizing employee engagement and performance through effective training, hands-on coaching, monitoring, and morale building techniques. Passionate about creating inclusive, growth oriented environments through clear communication and consistent development opportunities.
Overview
2
2
years of professional experience
Work History
Team Lead
Harvest Cannabis
Waterloo, ON
11.2024 - Current
- Conducted inventory counts, identifying discrepancies and updating inventory management system.
- Organized in-store pop-ups and educational sessions by partnering with Licensed Producers to promote new cannabis products and inform customers about consumption methods.
- Led a team in delivering exceptional customer service, educating clients on cannabis products, and ensuring efficient operations while maintaining compliance with industry regulations.
Team Lead
The Woods Cannabis
Mississauga, ON
11.2023 - 08.2024
- Organized and maintained an up-to-date inventory of all cannabis products on display.
- Managed inventory, audits, and transfers, maintaining accurate records to ensure regulatory compliance and seamless operations.
- Educated customers on cannabis strains, effects, and consumption methods, leveraging extensive product knowledge to enhance customer satisfaction and team expertise.
Team Lead
Ganjika House
Brampton, ON
07.2023 - 11.2023
- Led a high-performing team, ensuring seamless day-to-day dispensary operations and motivating staff to achieve sales targets.
- Ensured strict adherence to provincial cannabis regulations, maintaining a secure and legally compliant dispensary environment.
- Built and maintained strong customer relationships, providing expert product knowledge and guidance on cannabis strains, products, and consumption methods.
Education
Bachelor of Arts - Political Science And Global Studies
Wilfrid Laurier University
Waterloo, ON04-2026
Minor - Social Work
Wilfrid Laurier University
Waterloo, ON04-2026
Skills
- Leadership
- Team Building
- Customer Service
- Problem Solving
- Adaptability
- Training and Development
- Mentorship
- Communication
- Organizational Skills
- Program Development
- Conflict Resolution
- Cultural Competency
- Product Knowledge (Cannabis)
- Safety and Compliance
- CannSell Certified
- Inventory Control
Timeline
Team Lead
Harvest Cannabis
11.2024 - Current
Team Lead
The Woods Cannabis
11.2023 - 08.2024
Team Lead
Ganjika House
07.2023 - 11.2023
Bachelor of Arts - Political Science And Global Studies
Wilfrid Laurier University
Minor - Social Work
Wilfrid Laurier University
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