Anissa Zeggane
Montreal,QC
Overview
24
24
years of professional experience
Work History
CATEGORY ASSISTANT, ADJACENT SERVICES
Shoppers Drug Mart
08.2020 - Current
- Forecasting, analyzing, and measuring weekly, periodic, and annual performance for all businesses on desk: passport, transit, lottery and shoppersphoto.ca
- Co-led (w/Director) the development and implementation of new projects – ie: Fingerprinting and Passport: collaborating with various Enterprise teams (Privacy, Risk, IT, Legal, etc) and vendor on every step of implementation
- Co-led (w/Director) Enterprise new payment integration with vendors and internal resources/departments for SPO: Moneris to Global payment
- Strategically manage Capital Expenses in relation to Passport equipment (major and minor capital expenses) and working with Finance and LRE teams to manage and accrue annual operating budget along with all accounting related to vendor payments/credits
- Maintaining invoicing and revenue records, ie: credits, allocations, invoicing for shoppersphoto.ca and passport service
- Manage marketing plan for shoppersphoto.ca: ensuring presence on SDM.ca website promotions page; secure PCO in-app presence quarterly and flyer presence, including asset approval for the above (plus validating French translations
- Collaborate with other relevant Shoppers Drug Mart internal departments on capital projects deployment involving the desk (coordinate new store openings with IT, Store Concepts/Layout, Construction Project Management, District Management, Marketing and store staff/management).
ELECTRONICS, PHOTOFINISHING AND ADJACENT SERVICES
Shoppers Drug Mart
06.2005 - 08.2020
- Analyze performance of SDM outlets to understand and identify growth opportunities by store, to fulfill corporate financial objectives (passport/id photo sales, electronics and photofinishing).
- Conduct regular store visits in assigned territory ensuring all aspects of Shoppers Drug Mart sales and merchandising programs are effectively implemented based on corporate standards.
- Improvement of account metrics through in-store merchandising, shelf space alignment and working with store management to ensure adequate product supply to support ads
- Collaborate with other relevant Shoppers Drug Mart internal departments to insure cohesive, appropriate responses to capital projects deployment (coordinate new store opening with IT, Store Concepts/Layout, Construction Project Management, District Management, Marketing and store staff/management).
- Act as a liaison between Corporate and franchisees for special equipment rollout projects and any other photo/electronics department challenges
- Respond to all requests and inquiries coming from Front Store Managers, Associates. District Managers and other corporate resources from territory (400+ locations in Alberta, Quebec, Eastern Ontario and Atlantic provinces
- Maintain a strong working knowledge of the installed imaging equipment and tutoring store staff on resolving basic operational and customer service issues
- Create and implement store level incentive programs, local marketing events, and other promotional activities and measure their success by conducting promotional analysis quarterly
CATEGORY SALES SPECIALIST, KODAK CANADA INC
Kodak Canada Inc
11.2000 - 07.2005
- Continuously improve account metrics through in-store merchandising, shelf space alignment and working with store management to ensure adequate product supply to support ads
- Achieved territory sales volume objectives for photofinishing services
- Conducted regular store visits in assigned territory ensuring all aspects of KODAK sales and merchandising programs are effectively implemented
- Train sales associates on selling techniques of Kodak film, cameras, and photofinishing services
- Coached store manager/department manager on critical steps involved in building photolab volume
- Train, retrain, and assess sales associates on promotional methods, selling techniques and basic counter procedures to drive sales of One Hour Photo Lab
- Maintain a strong working knowledge of the installed imaging equipment and be prepared to tutor store staff on resolving basic operational issues
Senior U-scan® System Trainer
Optimal Robotics (Now Fujitsu)
05.2000 - 11.2002
- Training new hires on Self Check-Out System software (End User)
- Training client on U-Scan® in their work environment
- Extensive Traveling across the United States
- Providing technical and software support during implementation weeks
- Meeting with CEO’s and VP’s for system demonstrations
- Developed training references for external and internal candidates
Education
Bachelor of Arts - Political Science
University of Montreal
Montreal, QCSkills
- Category growth
- Supplier Relations
- Category Reporting
- Operational Efficiency
- Customer Service
- Team Collaboration
- Decision-Making
- Analytical Thinking
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
CATEGORY ASSISTANT, ADJACENT SERVICES
Shoppers Drug Mart
08.2020 - Current
ELECTRONICS, PHOTOFINISHING AND ADJACENT SERVICES
Shoppers Drug Mart
06.2005 - 08.2020
CATEGORY SALES SPECIALIST, KODAK CANADA INC
Kodak Canada Inc
11.2000 - 07.2005
Senior U-scan® System Trainer
Optimal Robotics (Now Fujitsu)
05.2000 - 11.2002
Bachelor of Arts - Political Science
University of Montreal
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