Anissa Howat
Mississauga
Summary
Developed valuable skills in fast-paced operational environment, emphasizing team leadership and process optimization. Strong aptitude for problem-solving and strategic planning, consistently driving successful outcomes. Seeking to transition into new field, leveraging transferable skills to contribute to dynamic team environment.
Overview
3
3
years of professional experience
Work History
Operations Supervisor
Kiokii And...
02.2025 - Current
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Coordinated workflow among team members to optimize productivity and meet operational targets.
- Trained new staff on standard operating procedures and best practices for equipment use.
- Monitored inventory levels and facilitated timely replenishment to prevent stock shortages.
Key Holder
Kiokii And...
09.2024 - 01.2025
- Provided exceptional customer service to enhance shopping experience.
- Implemented promotional strategies that increased foot traffic and boosted sales during peak seasons.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Maintained visual merchandising standards to drive product visibility.
- Managed cash handling processes, including balancing registers and processing transactions efficiently.
Sales Associate
Kiokii And...
04.2024 - 09.2024
- Conducted skin analysis to recommend suitable treatments and products.
- Educated clients about skincare routines and product benefits during consultations.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Demonstrated product application on clients using testers and samplings.
- Addressed customer concerns promptly and professionally, delivering exceptional after-sales support that led to increased referrals.
Receptionist
Alicos Group
10.2022 - 04.2023
- Answered multi-line phone system, directing calls to appropriate departments with professionalism.
- Assisted clients with inquiries, providing accurate information about services and company policies.
- Maintained organized filing system for documents, enhancing retrieval efficiency and office productivity.
- Developed positive relationships with clients and colleagues, promoting a welcoming environment in the office setting.
Education
Bachelor of Science - Psychology
University of Toronto
Mississauga, ON06-2027
High School Diploma -
St. Thomas Aquinas
Brampton, ON06-2023
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Customer relations
- Inventory coordination
Languages
English
Native or Bilingual
Timeline
Operations Supervisor
Kiokii And...
02.2025 - Current
Key Holder
Kiokii And...
09.2024 - 01.2025
Sales Associate
Kiokii And...
04.2024 - 09.2024
Receptionist
Alicos Group
10.2022 - 04.2023
Bachelor of Science - Psychology
University of Toronto
High School Diploma -
St. Thomas Aquinas