Summary
Overview
Work History
Education
Skills
Timeline
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Anissa Aguilar

Baldwin Park

Summary

Office Manager with a track record of enhancing customer satisfaction and streamlining operations at Pasadena Kitchens. Demonstrated strong expertise in vendor relations and inventory management, significantly improving supply chain efficiency. Skilled in bookkeeping and renowned for exceptional customer service, adept at transforming challenges into solutions through strategic planning and effective communication.

Overview

9
9
years of professional experience

Work History

Office Manager

Pasadena Kitchens
04.2024 - Current
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.

Office Assistant

Ultra Countertops Lic
09.2020 - 04.2024
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Coordinated and scheduled meetings and appointments.
  • Utilized office management software to record and track customer information.

Cosmetologist

Supercuts Hair Salons
02.2016 - 07.2020
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Answered phone calls and emails to schedule client appointments.

Education

Cosmetologist - Cosmetology

American Beauty College
West Covina, CA
01-2015

Skills

  • Billing
  • Bookkeeping
  • Vendor engagement
  • Supply management
  • Scheduling
  • Information protection
  • Human resources
  • Clerical support
  • Customer service
  • Inventory control

Timeline

Office Manager

Pasadena Kitchens
04.2024 - Current

Office Assistant

Ultra Countertops Lic
09.2020 - 04.2024

Cosmetologist

Supercuts Hair Salons
02.2016 - 07.2020

Cosmetologist - Cosmetology

American Beauty College

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Anissa Aguilar