Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
Timeline
Generic

ANISHA RAI

Scarborough,Canada

Summary

Dynamic professional with experience at Canada's Wonderland, excelling in guest safety and satisfaction. Recognized for adept complaint handling and exceptional customer service. Proven ability to enhance operational efficiency through meticulous documentation and organized inventory management. Proficient in Microsoft Excel and skilled in team building, driving positive outcomes in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Canada's Wonderland
05.2024 - 01.2025
  • Delivered friendly and efficient guest service at cash wrap, ensuring smooth transactions and reinforcing positive guest experiences.
  • Maintained clean, organized, and visually appealing sales areas by recovering and replenishing merchandise throughout the day.
  • Processed incoming shipments and stocked items to be sales floor-ready in accordance with brand and park standards.
  • Adhered to park policies and safety protocols, contributing to a secure and guest-focused retail environment.

Retail Assistant

Reliance Trends
08.2022 - 08.2023
  • Assisted customers with product selection, sizing, and inquiries to enhance their shopping experience
  • Managed cash register operations, processed transactions efficiently, and maintained accuracy in handling payments
  • Organized merchandise displays, restocked inventory, and ensured a clean, welcoming store environment

Education

SOFTWARE DEVELOPMENT -

Seneca College
Toronto, ON
04.2025

Skills

  • Complaint Handling
  • Customer Assistant
  • Adaptable & Flexible
  • Documentation
  • Reporting
  • Organized
  • Payment Processing
  • Attention to Details
  • Goal-driven
  • Microsoft Excel
  • Problem-solving
  • Team building
  • Time management
  • POS software
  • Microsoft Office Suite

Certification

SMART-SERVE CERTIFIED

Availability

Full time Availability.

Languages

English
Full Professional
Hindi
Native/ Bilingual

Timeline

Merchandise Associate

Canada's Wonderland
05.2024 - 01.2025

Retail Assistant

Reliance Trends
08.2022 - 08.2023

SOFTWARE DEVELOPMENT -

Seneca College

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ANISHA RAI