Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Anisha Khanna

Pickering,Canada

Summary

Results-driven professional holding a Bachelor of Science in Criminology from the University of Ottawa, with a focus on criminal justice and legal research. Proven track record in efficiently managing tasks in dynamic settings, excelling in client communication and legal documentation. Skilled in maintaining confidentiality and delivering high-quality customer service. Prepared to utilize organizational and communication skills as a Legal Assistant in immigration law to enhance team performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Ashley Furniture
Scarborough, Canada
04.2023 - 02.2024
  • Greeted customers warmly and provided assistance in product selection.
  • Leveraged extensive product knowledge to recommend suitable furniture pieces.
  • Maintained a clean, organized work area to enhance customer experience.
  • Utilized strong communication skills to establish rapport and understand customer needs.
  • Demonstrated expertise in upselling and cross-selling to maximize sales potential.
  • Managed transactions accurately using point-of-sale systems for efficient processing.
  • Collaborated with team members to achieve sales targets and deliver excellent service.
  • Participated in training programs to improve product knowledge and sales techniques.

Sales Associate

Bad Boy Furniture
North York, Canada
07.2021 - 03.2023
  • Conducted product demonstrations to highlight features and benefits.
  • Consistently delivered exceptional customer service while greeting visitors.
  • Arranged merchandise with signage and engaging displays to boost sales.
  • Processed cash and credit payments accurately during transactions.
  • Maintained store cleanliness by ensuring floors, windows, and displays were spotless.
  • Prepared items for sale or rental, ensuring readiness for customers.
  • Organized store layout by returning merchandise to designated locations and restocking displays.
  • Explained unique product features to educate customers on usage and drive sales.

Manager/Employer

Rk Furniture House
Scarborough, Canada
10.2013 - 06.2021
  • Organized signage and displays to promote visual merchandising standards effectively.
  • Engaged customers warmly, providing personalized assistance in product selection.
  • Maintained cleanliness and organization of the showroom to enhance customer experiences.
  • Demonstrated thorough product knowledge to aid informed purchasing decisions.
  • Facilitated smooth customer transactions, addressing inquiries and processing payments efficiently.
  • Collaborated with team members to ensure seamless shopping experiences.
  • Followed up proactively with customers post-sale to resolve inquiries or concerns.
  • Supported training initiatives to enhance team performance and service quality.

Volunteer Daycare Helper

Blaisdale Montesorri School
Pickering, Canada
05.2015 - 08.2015
  • Collaborated with daycare assistants to create supportive team dynamics.
  • Ensured a safe environment by caring for children in institutional settings.
  • Maintained cleanliness and organization of classrooms and play areas for health safety.
  • Conducted administrative duties such as attendance monitoring and supply tracking.
  • Assisted teachers in designing curricula that foster physical, emotional, and cognitive growth.
  • Monitored children for signs of emotional or developmental challenges and informed guardians.
  • Recorded attendance, incidents, and other pertinent details regarding children’s welfare.

Childcare Assistant Teacher

Student Tutoring
Scarborough, Canada
09.2014 - 05.2015
  • Delivered exceptional customer service by coaching and motivating team members.
  • Oversaw simultaneous projects while ensuring efficient completion of tasks.
  • Assisted children facing academic challenges across multiple subjects.
  • Created a supportive environment for students of diverse abilities, including those with disabilities.
  • Developed engaging lesson plans aligned with curriculum guidelines.
  • Promoted physical activity through structured outdoor playtime activities.
  • Utilized technology in lessons to enhance engagement and understanding of material.
  • Collaborated with lead teacher on daily routines, including snack time and arts.

Education

Bachelor of Science (B.S.) - Criminology

University of Ottawa
Ottawa, ON
10-2024

High School Diploma -

St Mary Catholic Secondary School
06.2018

Skills

  • Case management
  • Legal research
  • Document filing
  • Client liaison and communication
  • Legal terminology expertise
  • Time management skills
  • Interpersonal abilities
  • Multilingual proficiency
  • Conflict resolution and negotiation
  • Customer service excellence
  • Collaborative leadership

Certification

  • Honor Roll 2015-2018 Certificate at St Mary's Catholic School
  • Faculty of Social Science Criminology Degree at University of Ottawa

Languages

  • French, Intermediate
  • Hindi, Fluent
  • Punjabi, Fluent
  • Urdu, Advanced

References

  • Available upon request

Timeline

Sales Associate

Ashley Furniture
04.2023 - 02.2024

Sales Associate

Bad Boy Furniture
07.2021 - 03.2023

Volunteer Daycare Helper

Blaisdale Montesorri School
05.2015 - 08.2015

Childcare Assistant Teacher

Student Tutoring
09.2014 - 05.2015

Manager/Employer

Rk Furniture House
10.2013 - 06.2021

Bachelor of Science (B.S.) - Criminology

University of Ottawa

High School Diploma -

St Mary Catholic Secondary School

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Anisha Khanna