Experienced in patient care coordination, appointment scheduling, and medical records management. Skilled in billing, insurance verification, and streamlining office operations to enhance efficiency and patient satisfaction.
Overview
6
6
years of professional experience
Work History
Housekeeper
Fraser Health – Ridge Meadows Hospital
Performed housekeeping duties in compliance with Fraser Health protocols.
Supported hospital functions during a high-demand post-COVID period.
Housekeeper (Casual)
Fraser Health – Burnaby Hospital
11.2023 - Current
Communicated with staff to coordinate cleaning schedules efficiently.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Medical Office Assistant / Medical Receptionist
Medical Reception College
04.2025 - 04.2025
Provided front-desk support and administrative assistance in a medical office setting.
Applied knowledge of medical terminology to support effective communication.
Updated patient information and insurance details for accurate electronic medical records.
Used EHR to schedule appointments for doctor visits and procedures.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Administrative Assistant
Private Office
01.2019 - 01.2020
Provided clerical and scheduling support to a local office.
Managed emails, organized files, and assisted with basic documentation.
Education
Bachelor of Science - Food and Nutrition
Langara College
Vancouver, BC
Medical Office Assistant Program - undefined
Medical Reception College
Burnaby, BC
04.2025
Associate of Arts - undefined
University Canada West
Vancouver, BC
01.2022
Skills
40 WPM typing speed
Excellent verbal & written communication
Problem-solving & organizational skills
Experience with MS Word, Excel, Outlook, and scheduling systems
Physical ability to perform duties in dynamic healthcare environments
HIPAA regulations
Knowledge of medical terminology
LEADS Capabilities: Clear, Caring, Courageous
Familiarity with healthcare regulations & collective agreements
Nursing Unit Clerk (casual) at Fraser Health Authority - Ridge Meadows HospitalNursing Unit Clerk (casual) at Fraser Health Authority - Ridge Meadows Hospital