Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anisha Chadha

Guelph,ON

Summary

Technology excites me and I am glad to be a part of IT sector. I am always in awe of the change it drives in the world and want to contribute to this fast paced automation. Positive, hardworking, hands-on leader with 1+ year of experience of managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Along with this, interest in psychology is constant.

Overview

2
2
years of professional experience
1
1
Certification

Work History

CCS IT Help Centre & IT Desk

University Of Guelph
04.2024 - Current

PART-TIME

  • "I have accepted an offer for this position starting in September 2024."

IT Intern

Nitor Infotech
05.2024 - Current

FULL-TIME

  • Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
  • Developed wireframes, prototypes, and mockups to effectively communicate design ideas to the development team.
  • Collaborated with cross-functional teams to ensure seamless integration of UI/UX components in the final product.

Guest Experience Leader

McDonald's
01.2023 - Current

PART-TIME

  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • I currently serve as a leader in guest experience and a trainer for the crew. In these roles, I am dedicated to enhancing customer satisfaction and imparting valuable skills to the team.
  • Additionally, my responsibilities include fostering a welcoming environment for guests and providing comprehensive training to the crew members, ensuring they are well-equipped with the necessary skills and knowledge to deliver outstanding service.

Guest Registration and Door Staff

Student Housing Services
09.2023 - 12.2023

PART-TIME

  • Proven ability to exhibit leadership skills while operating at a desk and overseeing the entrance of guests on campuses.
  • Proved successful working within tight deadlines and a fast-paced environment.

Summer Crew Member

Student Housing Services
04.2023 - 08.2023

FULL-TIME

  • Provided hospitality services to visitors.
  • Helped visitors from different provinces to settle.
  • Worked a desk job , maintained records of visitors.

Cafe Worker

Mountain Cafeteria
10.2022 - 04.2023

PART-TIME

  • Take customer orders and convey them to other employees for preparation.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

Education

Bachelor of Computing - Computer Science

University of Guelph
Guelph, ON
04.2027

Skills

    • Coding - C
    • Customer Service
    • Time Management
    • Communication
    • Excel
      • Active listener
      • Figma proficiency
      • Troubleshooting
      • Ticketing System

Certification

  • Google IT Support Professional Certificate
  • IT Support Technical Skills Helpdesk
  • CS50's Introduction to Computer Science
  • Introduction to Psychology for social workers

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

IT Intern

Nitor Infotech
05.2024 - Current

CCS IT Help Centre & IT Desk

University Of Guelph
04.2024 - Current

Guest Registration and Door Staff

Student Housing Services
09.2023 - 12.2023

Summer Crew Member

Student Housing Services
04.2023 - 08.2023

Guest Experience Leader

McDonald's
01.2023 - Current

Cafe Worker

Mountain Cafeteria
10.2022 - 04.2023

Bachelor of Computing - Computer Science

University of Guelph
Anisha Chadha