Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anisha Bhaiyat

Toronto

Summary

Seeking a professional position as Office Administrator, that requires me to use my extensive experience in customer service.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2026
2026
years of professional experience

Work History

Customer Relationship Mgmt

Main Drug Mart Pharmacy
  • Recognized for ability to manage a high volume of patient accounts. Consult with hundreds of physicians and patients to fill prescriptions, review side effects, discuss drug interactions and resolve medication delivery problems.
  • Improved drug-inventory management system to reduce waste and eliminate back orders.
  • Cultivated strong network of physicians, resulting in an average of 100 new patient enrollments monthly.
  • Improved morale of coworkers by rewarding good work performance, leading by example and using humor to defuse stressful situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.

Office Administrative Assistant

Royal Oak Tax Services /Accounting
09.2014 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Business Administration - Diploma

North American College
06.2013

Computerized Accounting - Diploma

Academy of Learning College
04.2014

Skills

  • Well-organized and proven success managing multiple tasks with strict deadlines
  • Proven track record of ability to work efficiently within a team environment or independently with minimal supervision
  • Proficient with Microsoft Office XP
  • Ability to work in a fast paced environment
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Tax filing ,Call CRA to help the client
  • Friendly, positive attitude
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Active listening
  • Problem resolution

Timeline

Office Administrative Assistant

Royal Oak Tax Services /Accounting
09.2014 - Current

Computerized Accounting - Diploma

Academy of Learning College

Customer Relationship Mgmt

Main Drug Mart Pharmacy

Business Administration - Diploma

North American College

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Anisha Bhaiyat