Anish Vohra
Scarborough,ON
Summary
Results-driven professional with over 5 years of experience in management, sales, customer relations, and business development. Adept at inbound and outbound communication, client management, and implementing sales strategies. Demonstrated expertise in driving customer satisfaction through effective communication and problem-solving. Proven track record of achieving targets and exceeding expectations.
Overview
6
6
years of professional experience
Work History
Remote Inbound Sales Advisor / Telecommunication Sales Representative
SP Data Digital
11.2022 - Current
- Identified, solicited, and promoted sales to existing clients through cross-selling and up-selling telecommunication products and services
- Recommended appropriate products and services after carefully assessing customers' needs and resources
- Utilized sales order tools to build accurate orders and verified them for precision
- Provided excellent customer service while achieving monthly sales targets, including NPC, SURV 0, SURV 7, and AHT metrics
- Mentored junior agents, offering guidance on best practices and sales strategies
- Analyzed customers' current service utilization, offering enhanced solutions through additional services and special offers
- Maintained high-level product knowledge and kept up with evolving technology trends in telecommunication products
- Navigated sales tools while maintaining meaningful conversations with customers, ensuring smooth order processing
- Accurately entered data into computerized systems, recording call dispositions on the SP Data reporting system
- Managed time effectively to meet call volume requirements and provided feedback on client offers and calls
Food Service Manager
Hero Certified Burger
04.2022 - 10.2022
- Ensured compliance with food safety, quality, and sanitation standards
- Managed daily transactions, cash reconciliations, and bank deposits for the restaurant
- Ordered food products and supplies while ensuring cost-effective practices
- Trained and supervised staff, maintaining high performance and customer service standards
Sales Officer
A U Finance Bank
10.2018 - 07.2019
- Maintained communication with key accounts, driving consistent revenue growth
- Developed sales strategies and proposals to qualify and close sales deals
- Established and monitored sales targets and initiatives to maximize business growth
Business Development Executive
Axis Bank
07.2018 - 07.2019
- Identified potential clients, developed growth strategies, and managed key client accounts
- Collaborated with internal teams to provide product demonstrations and close new business
- Guided clients through the sales process, offering continuous support and ensuring customer satisfaction
Education
Post-Graduate Certificate - Supply Chain Management
Mohawk College
Hamilton, ON09.2022
Post-Graduate Certificate - International Business Management
Mohawk College
Hamilton, ON12.2021
Skills
- Inbound and Outbound Calling
- Customer Relations
- Product Organization
- Quality Assurance Control
- High Energy and Attitude
- Promotional Support
- Sales Proficiency
- Client Rapport
Languages
English
Gujarati
Hindi
Urdu
Timeline
Remote Inbound Sales Advisor / Telecommunication Sales Representative
SP Data Digital
11.2022 - Current
Food Service Manager
Hero Certified Burger
04.2022 - 10.2022
Sales Officer
A U Finance Bank
10.2018 - 07.2019
Business Development Executive
Axis Bank
07.2018 - 07.2019
Post-Graduate Certificate - Supply Chain Management
Mohawk College
Post-Graduate Certificate - International Business Management
Mohawk College
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