Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anirudh Verma

Calgary,AB

Summary

Accomplished in delivering unparalleled customer service and operational excellence, notably with Amazon, I excel in defensive driving and maintaining a clean driving record. Demonstrated ability to enhance passenger satisfaction and safety, alongside managing high-stress situations with patience and tolerance. Proven track record in improving efficiency and achieving timely project completions. Driven Taxi Driver bringing 2 years' experience working in the Calgary area. Expert in local roads as well as GPS mapping for unique situations. Responsible, adaptable, and always available.

Overview

2
2
years of professional experience

Work History

Passenger Driver

Uber And Lyft
01.2024 - Current
  • Improved passenger satisfaction by consistently providing friendly, timely, and efficient transportation services.
  • Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.
  • Streamlined communication between driver team members using established protocols.
  • Navigated through heavy traffic conditions with ease, resulting in prompt arrivals at destinations.
  • Assisted passengers with special needs, ensuring their comfort and accessibility during transportation.

AMAZON CONTRACTOR

Amazon
04.2023 - 12.2023
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Customer Service Representative

Amazon
10.2022 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Delivery Driver

Intelcom Express
08.2022 - 02.2023
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.


Education

BBA - Business Administration

DAV College
India
04.2016

High School Diploma -

Holy Heart Presidency School
India
04.2013

Skills

  • Patience and Tolerance
  • Local area familiarity
  • Clean Driving Record
  • Passenger transportation
  • Defensive Driving Expertise
  • Safety-focused
  • Commercial driving
  • Vehicle maintenance knowledge
  • Safety awareness

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Passenger Driver

Uber And Lyft
01.2024 - Current

AMAZON CONTRACTOR

Amazon
04.2023 - 12.2023

Customer Service Representative

Amazon
10.2022 - 04.2023

Delivery Driver

Intelcom Express
08.2022 - 02.2023

BBA - Business Administration

DAV College

High School Diploma -

Holy Heart Presidency School

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Anirudh Verma