Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anirudh Sharma

Edmonton,Alberta

Summary

A highly motivated and customer-centric individual seeking a Customer Experience Associate position at OFX. Possesses strong communication and problem-solving skills, with a proven ability to build relationships and provide exceptional service. Eager to contribute to OFX's award-winning reputation by delivering unparalleled customer support and assisting clients with their international payment needs.

Overview

2
2
years of professional experience

Work History

Sales Consultant

Bell
Edmonton, Alberta
07.2022 - Current
  • Customer Service: Excellent communication and interpersonal skills, with a passion for helping clients and exceeding their expectations.
  • Problem-Solving: Proven ability to analyze situations, identify solutions, and resolve issues in a timely and efficient manner.
  • Communication: Strong written and verbal communication skills, with the ability to explain complex information clearly and concisely.
  • Adaptability: Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and adapt to changing priorities.
  • Technical Proficiency: Proficient in using various software applications and comfortable learning new technologies.

High-performance Badminton Coach

Modu Club
08.2023 - 12.2023
  • Provide badminton coaching to teams, groups, or individual students
  • Directing and supporting coaches' development and teaching goals through ongoing developmental discussions and constructive feedback
  • Create lesson plans for private lessons and group lessons
  • Assist players and students in the planning of their competitive schedule
  • Provide feedback to players and students on their performance during training, quarterly evaluations or when necessary.

Education

Diploma in Business Administration -

NAIT College
Edmonton, AB

Skills

  • Client Relationship Building
  • Upselling strategies
  • Complaint resolution
  • Consultative Sales
  • Inbound and Outbound Calling
  • Appointment Scheduling
  • Report Generation
  • Executive management support
  • Stock management

Accomplishments

  • The Source - Highest Sales for the store for July 2023.
  • Won the Blitz's highest weekend sales in August 2023.
  • Highest Sales in a day in Western Canada in November 2023.
  • Badminton Coach - All-Conference Award and Rookie of the Year Award from the Alberta College Athletic Conference (2023) (2024)
  • Athlete Of the Week (NAIT College)
  • University Of Alberta Badminton Champion (2023)

Timeline

High-performance Badminton Coach

Modu Club
08.2023 - 12.2023

Sales Consultant

Bell
07.2022 - Current

Diploma in Business Administration -

NAIT College

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