ANIRUDH DIXIT
814 Kennedy Road , Scarborough,Canada
Summary
Dedicated security professional with experience at MTCC 1137, excelling in incident response and conflict de-escalation. Proven ability to monitor CCTV systems and maintain safety protocols, ensuring a secure environment. Recognized for exceptional customer interaction and effective problem-solving skills, contributing to resident satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
MTCC 1137 – Metropolitan Condominium
238 Doris Avenue , North York
10.2023 - Current
- Monitor CCTV and alarm systems, promptly responding to any alerts or emergencies.
- Provide frontline customer service at the condo front desk, including logging deliveries and assisting residents.
- Maintain accurate daily activity logs and incident reports, ensuring clear communication with property management.
- Support emergency procedures including fire alarms, medical responses, and evacuation protocols.
Customer Service Associate
Private Hospitality Setting
08.2023 - 11.2025
- Warmly welcomed guests, seated them, and provided detailed menu guidance, including dietary or allergy accommodations.
- Resolved customer complaints tactfully, escalating complex issues to management when necessary.
- Assisted in opening and closing duties, maintaining cleanliness and organization of the service area.
Education
Diploma - Hotel Management & Nutrition
George Brown College
TorontoSkills
- Security Patrols
- Problem solving
- Incident Response
- CCTV Monitoring
- Alarm System Monitoring
- Access Control
- Emergency Evacuation
- Report Writing
- Customer Interaction
- Complaint Resolution
- Visitor Logs
Certification
- First Aid & CPR Certified
- Ontario Security Guard License
Work Status
Valid Work Permit
Timeline
Security Guard
MTCC 1137 – Metropolitan Condominium
10.2023 - Current
Customer Service Associate
Private Hospitality Setting
08.2023 - 11.2025
Diploma - Hotel Management & Nutrition
George Brown College
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