Anirththan Tharmasothy
Markham,ON
Summary
Driven candidate with a history of working with customer-oriented solutions. I am passionate and determined to exceed company targets by implementing skills obtained from past experiences. I am hardworking, friendly and reliable; and I thrive off of challenges that improve my current capabilities. My intentions are to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Business Processing Admin
Honda Canada Finance Inc.
08.2019 - Current
- Assisted in the development and implementation of policies and procedures related to data tracking, project development, and contributing to a more standardized and efficient department workflow.
- Conducted observational studies through collecting data pertaining to account funding to analyze trends relating to socioeconomic factors and company targets.
- Ensured compliance with regulatory standards through meticulous record-keeping and documentation of reprocessing activities.
Customer Service Representative
Enterprise Rent-A-Car
08.2017 - 03.2021
- Provided information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Cross-trained and provided backup support for organizational leadership.
Education
Bachelor of Health Sciences - Human Health Sciences
Ontario Tech University
Oshawa, ON06.2023
Skills
- Teamwork and Collaboration
- Documentation And Reporting
- Inventory Recordkeeping
- Professionalism and Ethics
- Problem Resolution
- Critical Thinking
Languages
English
Native or Bilingual
Tamil
Full Professional
French
Professional Working
Timeline
Business Processing Admin
Honda Canada Finance Inc.
08.2019 - Current
Customer Service Representative
Enterprise Rent-A-Car
08.2017 - 03.2021
Bachelor of Health Sciences - Human Health Sciences
Ontario Tech University
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