ANIQA ASHFAQ
Mississauga
Overview
7
7
years of professional experience
Work History
IT Support Specialist
York University
09.2021 - Current
- Automated 50+ weekly computer deployments via SCCM, reducing imaging time by 30%
- Managed VMware ESXi environment (50+ VMs), including provisioning and performance tuning
- Resolved 10,000+ ServiceNow tickets with 98% SLA compliance for AD/Windows Server issues
- Recognized by Director of IT for developing Python scripts saving 10+ weekly hours
Cybersecurity Analyst
York University
05.2024 - 09.2024
- Reduced security incidents by 40% through SIEM monitoring and Nessus scans
- Patched 35+ critical vulnerabilities within 72-hour SLA
Administrative Assistant
Walmart Malton Care
02.2018 - 08.2020
- Processed $10,000+ daily transactions with 100% cash handling accuracy
- Trained 5+ employees on POS systems and customer protocols
- Process Optimization: Streamlined patient scheduling, reducing wait times by 15%
- Records Management: Maintained 100% accuracy in patient data entry (500+ records monthly)
- Cross-functional Coordination: Liaised between 10+ healthcare providers and IT staff for EHR system updates
Education
Bachelor of Arts - Information Technology, Certificate in Health Informatics
York University
Certificate - Accounting
York University
Toronto, ON06.2025
Skills
- Java
- Python
- JavaScript
- HTML/CSS
- ESXI
- Windows Server
- Linux Administration
- OpenVP
Languages
French
Elementary
Timeline
Cybersecurity Analyst
York University
05.2024 - 09.2024
IT Support Specialist
York University
09.2021 - Current
Administrative Assistant
Walmart Malton Care
02.2018 - 08.2020
Bachelor of Arts - Information Technology, Certificate in Health Informatics
York University
Certificate - Accounting
York University
Similar Profiles
Denisa RomanDenisa Roman
UX Researcher & Designer (Coursework) at York UniversityUX Researcher & Designer (Coursework) at York University
Crista MacArthurCrista MacArthur
Manager Training and Standards and Interim Manager Emergency Preparedness at York UniversityManager Training and Standards and Interim Manager Emergency Preparedness at York University
GREGORY D. BRYANT IIGREGORY D. BRYANT II
Graduate Assistant, Business Department at York UniversityGraduate Assistant, Business Department at York University
Seyed HosseiniSeyed Hosseini
Research Assistant at York UniversityResearch Assistant at York University
DAVID GEOFREYDAVID GEOFREY
IT Administrator at Kronis, Rotstzain, Margles, Cappell LLP (KRMC)IT Administrator at Kronis, Rotstzain, Margles, Cappell LLP (KRMC)