Ani Peace Otikpere
Ontario,Canada
Summary
Organized and dependable individual seeking to maintain a full-time position that offers professional challenges, managing multiple projects , utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Relationship Officer
Capitalfield Investment Group Limited
02.2023 - 08.2023
- Delivered prompt service to prioritize customer needs.
- Developed and updated databases to handle customer data.
- Conducted research to address shipping errors and packaging mistakes.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels and cost reductions.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Utilized customer service software to manage interactions and track customer satisfaction.
Logistics Officer
Capitalfield Investment Group Limited
02.2022 - 02.2023
- Developed logistical checklists to guide activities support.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Oversaw demand planning, purchasing, and logistics.
- Paid attention to detail while completing assignments.
Administrative Assistant officer
Curzon Global Resources Limited
02.2021 - 01.2022
- Exceeded specific team goals by partnering with staff to share and implement best practices
- Welcomed guests and clients in an upbeat and friendly manner
- Accurately wrote and recorded detailed minutes for conference meetings
- Made requisitions for office needs and requirements
- Managed receptionist area by maintaining cleanliness including receiving visitors and responding to telephone inquiries from clients, vendors and members of public
- Ensured office facilities/requirements are intact and not misused
- Dispatch official letters and mails
- Record incoming and outgoing documents
- Acted as a secretary to the managing director
- Handle all phone enquiries and route calls as required
- Type correspondence, reports and other documents.
Assistant Admissions Officer
Caleb British International School
12.2019 - 11.2020
- Accepting and Filing students application
- Accounting for students population count
- Communicated with incoming students about their application status
- Welcomed parents in a friendly manner
- Ensured students provided all required documents
- Invigilated students during exams to avoid any sort of malpractice
- Other duties assigned.
Education
Post Graduate Degree - International Business Management
Niagara College Canada
Canada09.2023
Bachelor of Arts - English Language
Benson Idahosa University
Benin city, Edo09.2019
Skills
- Strategic Sourcing
- Logistics Planning
- Verbal Communication
- Customer Service/Relations
- Problem Resolution
- Multitasking Abilities
- Computer Proficiency
Languages
English
Native or Bilingual
French
Elementary
Certification
- National youth service corps (NYSC) issued by Nigerian government
- Branding (Nesternship virtual program) issued by Nestle.
- APHRI (Training certificate) issued by Certification Edge
- Basics of Maritime Logistics issued by The CPD Certification Service
- G1 license
- Smartserve Ontario.
VOLUNTEER
Volunteer CMA CGM Nigeria.
Volunteer Human Resources at BUA Foods, Nigeria.
GROUP PROJECT
Initiating a desired product for delivery to New york Amazon Fulfillment Center
Looking at the process flow and Packaging Requirements, Custom Clearance Procedures, rates,
Modes of transportation, Incoterms (FOB), (CIF).
REFEREES
Available on Request
Timeline
Customer Relationship Officer
Capitalfield Investment Group Limited
02.2023 - 08.2023
Logistics Officer
Capitalfield Investment Group Limited
02.2022 - 02.2023
Administrative Assistant officer
Curzon Global Resources Limited
02.2021 - 01.2022
Assistant Admissions Officer
Caleb British International School
12.2019 - 11.2020
Post Graduate Degree - International Business Management
Niagara College Canada
Bachelor of Arts - English Language
Benson Idahosa University
- National youth service corps (NYSC) issued by Nigerian government
- Branding (Nesternship virtual program) issued by Nestle.
- APHRI (Training certificate) issued by Certification Edge
- Basics of Maritime Logistics issued by The CPD Certification Service
- G1 license
- Smartserve Ontario.
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