Summary
Overview
Work History
Education
Skills
Languages
References
Timeline

ANIL SUNESARA

Regina,Canada

Summary

PROFESSIONAL SUMMARY

Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.

Overview

12
12
years of professional experience

Work History

Sale Representative

Ashley Furniture
02.2024 - Current
  • Sold various products by explaining unique features and educating costumers on proper application
  • Build and maintained relationships with peers and upper management to drive team success
  • Process returns and exchanges
  • Help customers find merchandise to fit their needs
  • Train new sale associates in selling maintain organized merchandise to increase customer sale
  • Techniques and company policies and procedures
  • Help develop marketing materials to improve the sales process

Car salesman

Titan Automotive
08.2022 - 12.2023
  • Developed tool to track personal sales opportunities, potential deals, and finished contracts
  • Conducted test drives and explained vehicle features to customers
  • Negotiated pricing and financing options with customers
  • Collaborated with the marketing team to develop effective sales strategies
  • Provided product knowledge to customers and addressed their inquiries
  • Managed leads and followed up with potential customers to convert them into sales
  • Participated in sales training programs to improve selling techniques

Customer Service Representative

Money Mart
12.2020 - 06.2022
  • Managed customer accounts, Facilitated cheque cashing, payday loans, and currency exchange transactions
  • Including opening new accounts and maintaining accurate records
  • Provided Western Union money transfers and bill payment services
  • Addressed and resolved customer inquiries and issues, ensuring a high level of service

Merchandiser (Part-Time)

Loblaws
11.2020 - 02.2021
  • Operated power material handling equipment for selecting and palletizing loads
  • Managed manual and electric pallet jacks, handling loads up to 50 lbs
  • Packaged merchandise for shipment and ensured correct labeling of pallets
  • Conducted routine cleaning of warehouse areas and assisted in annual inventories
  • Organized stock and verified quantities against invoices

Supervisor

Regina Florist
04.2019 - 10.2020
  • Maintained strong client relationships and supervised staff tasks
  • Managed daily cash flow and maintained accurate paperwork
  • Handled customer service issues, managed deliveries, and ordered supplies
  • Ensured smooth store operations and efficient handling of customer grievances

Network analyst

Skynet internet solution
05.2013 - 02.2019
  • Monitor network health and performance of switches, routers, and circuits
  • Respond to support requests and incidents related to wired and wireless networks
  • Create and maintain support documentation, including knowledge documents, work standards, and training materials
  • Collaborate with IT teams to ensure system integration and compatibility
  • Identify opportunities for process improvement and automation

Education

BBA -

University of Mumbai, India
01.2013

High School Diploma -

Shadan Degree College For Boys, India
01.2010

High School Diploma -

Valerian Grammar High School, India
03.2008

Skills

  • Customer Support
  • IT Troubleshooting
  • Network Administration
  • Risk Assessment
  • Data Analysis
  • Performance Optimization
  • Network Security
  • System performance
  • Excellent Communication
  • Problem-Solving
  • System Maintenance

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Professional Working
Hindi
Native or Bilingual
Gujarati
Professional Working

References

Available upon request.

Timeline

Sale Representative - Ashley Furniture
02.2024 - Current
Car salesman - Titan Automotive
08.2022 - 12.2023
Customer Service Representative - Money Mart
12.2020 - 06.2022
Merchandiser (Part-Time) - Loblaws
11.2020 - 02.2021
Supervisor - Regina Florist
04.2019 - 10.2020
Network analyst - Skynet internet solution
05.2013 - 02.2019
University of Mumbai - BBA,
Shadan Degree College For Boys - High School Diploma,
Valerian Grammar High School - High School Diploma,

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