Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
ANIL CHAUHAN

ANIL CHAUHAN

Kitchener, Canada ,ON

Summary

Seasoned leader with a proven track record at QSR Industry, adept in operation management and strategic thinking. Excelled in optimizing QSR operations, enhancing customer satisfaction, and driving financial performance. Demonstrated adaptability and leadership, achieving significant improvements in efficiency and team empowerment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Restaurant General Manager

Burger King
Kitchener, Canada
07.2023 - Current
  • Inspire and motivate teams to achieve common goals.
  • Strong understanding of QSR operations and best practices.
  • Ability to optimize processes and improve efficiency and Ensure labor cost meet the budget.
  • Recruitment, training, and development of restaurant managers and staff.
  • Effective delegation and empowerment of team members.
  • Ability to address customer concerns and improve overall customer satisfaction.
  • Implementation and enforcement of food safety and quality standards.

Area Manager

KFC- Sapphire Food India Ltd
Dehradun, India
11.2022 - 05.2023
  • Oversee the day-to-day operations of multiple QSR locations within a designated area
  • Ensure compliance with company policies, procedures, and standards
  • Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
  • Monitor and manage the financial performance of each location within the area
  • Develop and manage budgets, including revenue and expense forecasting
  • Implement cost-control measures to optimize profitability.
  • Ensure that customer service standards are consistently met or exceeded.
  • Collaborate with the marketing team to implement sales and promotional strategies
  • Monitor sales performance and recommend adjustments to achieve targets.

Field Trainer

KFC- Sapphire Food India Ltd
Chandigarh, India
11.2019 - 10.2022
  • Develop and implement training programs for field staff
  • Plan and schedule trainings on regular basis.
  • Ensure that training material and information are updated and available at all times
  • Collaborate across departments to identify relevant training needs
  • Develop and implement orientation programs for new hires

Restaurant General Manager

KFC A.N Traders Pvt. Ltd & Sapphire food India Ltd.
Chandigarh , India
08.2013 - 10.2019
  • Operated store sizes range from 3,000 to 6,600 sq. ft.
  • Reporting to the Area Manager and looking after a team of approximately 30 people, excluding four shift managers and one Assistant Restaurant Manager.
  • In charge of administration, budgets, P&L, forecasts, inventory, and receivables.
  • Reduced staff turnover by providing a positive and safe environment to all employees.
  • Following stringent food quality procedures to provide the best service to the guests.

Asst. Restaurant Manager

KFC -A.N Traders Pvt. Ltd
03.2011 - 08.2013
  • Develop and implement training programs for Restaurant Team Members
  • Plan and schedule trainings on regular basis
  • Prepare and maintain training course materials for Team members
  • Working directly with crew members to ensure their training remains currently.

Cafe Manager

Café coffee Day, ABCTCL
Delhi, India
02.2006 - 01.2011
  • Joined Café Coffee Day in 2006 as a crew member.
  • I got my first promotion in 2008 as an Assistant Manager Level 2, and in 2009, I was promoted to Assistant. Manager Level-1.
  • Promoted to the position of café manager in 2010 to oversee daily operations for the store.
  • Work out the entire merchandising, ordering, and maintenance features, along with the necessary cash and inventory control.
  • Undertake inventory analysis, and maintain an optimum level of stock on hand.

Education

Bachelor of Arts - Political Science, Sociology & English

D.A.V College Dehradun
India, Dehradun
2010

Some College (No Degree) - Hotel Management.

SAMS Institute of Hotel Management
Varanasi, India
01-2005

Skills

  • Operation Management
  • Team Management
  • Financial acumen
  • Adaptability
  • Data analysis
  • Strategic thinking

Accomplishments

  • Got Gold ROCC performance in 2016, 2017 and 2018.
  • Awarded Best RGM for the North Market in 2015.
  • Awarded Best Field Trainer for North Market in 2021.

Certification

Valid Till - 07/06/2029

Certificate No-7124300

Languages

English
Full Professional
Hindi
Native/ Bilingual

Timeline

Restaurant General Manager

Burger King
07.2023 - Current

Area Manager

KFC- Sapphire Food India Ltd
11.2022 - 05.2023

Field Trainer

KFC- Sapphire Food India Ltd
11.2019 - 10.2022

Restaurant General Manager

KFC A.N Traders Pvt. Ltd & Sapphire food India Ltd.
08.2013 - 10.2019

Asst. Restaurant Manager

KFC -A.N Traders Pvt. Ltd
03.2011 - 08.2013

Cafe Manager

Café coffee Day, ABCTCL
02.2006 - 01.2011

Bachelor of Arts - Political Science, Sociology & English

D.A.V College Dehradun

Some College (No Degree) - Hotel Management.

SAMS Institute of Hotel Management

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