Aniket Trehan
Vancouver,BC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operational Supervisor (food and Beverages )
hudson
Vancouver, BC
07.2022 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Served meals in a timely manner according to established guidelines.
Automotive Technician
Mr Lube
Vancouver, BC
11.2022 - 03.2023
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Sales Representative
Manish Motor Parts
, India
01.2015 - 05.2022
- Answered inquiries from prospective customers regarding features of products and services offered.
- Managed inventory levels by ordering sufficient stock for each account.
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Developed key customer relationships to increase sales.
Education
MBA - Marketing And HR
University Canada West
Vancouver, BC10-2034
B.com - Accounting And Finance
Guru Nanak Dev University
India 03-2022
Skills
- Operations Management
- Process Improvement
- Business Development
- Staff Management
- Business Administration
- Complex Problem-Solving
- Negotiation
- Training and mentoring
- Industrial hygiene
- Policy Enforcement
- Goal-Oriented
- Employee Motivation
Certification
- food safe level 1
- security license
- first aid and cpr
- scrum foundation certificate
- salesforce trailhead certification
Languages
English
Professional
Hindi
Professional
Timeline
Automotive Technician
Mr Lube
11.2022 - 03.2023
Operational Supervisor (food and Beverages )
hudson
07.2022 - Current
Sales Representative
Manish Motor Parts
01.2015 - 05.2022
MBA - Marketing And HR
University Canada West
B.com - Accounting And Finance
Guru Nanak Dev University
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