ANIKET PARDESHI
North York,ON
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
THE SHOE COMPANY
06.2023 - Current
- Greet customers entering the store and provide excellent customer service
- Process customer payments and handle transactions professionally
- Clean and stock the sales floor to maintain an organized and appealing shopping environment
- Inform customers of ongoing promotions to drive sales
- Handle customer complaints in a professional and polite manner.
Customer Service Representative
WIPRO PVT LTD (SINGAPORE AIRLINES)
05.2022 - 11.2022
- Managed inbound and outbound calls, addressing customer inquiries and issues
- Handled customer complaints regarding ticketing issues, cancellations, or delayed flights
- Utilized an automated system to log and retrieve call information efficiently
- Maintained knowledge of company policy to provide helpful suggestions to customers.
Education
Financial Planning -
George Brown College
08.2024
International Business Management -
Niagara College
01.2023
Bachelor of Commerce in Accounting and Finance -
K.P.B Hinduja College of Commerce
01.2022
Skills
- Payment Processing
- Retail Loss Prevention
- Order Processing
- Upselling
- Store Opening and Closing
- Cash Handling Accuracy
- Teamwork and Collaboration
- Inventory Control
Hobbies and Interests
- Listening Music
- Swimming
- Hiking
Timeline
Sales Associate
THE SHOE COMPANY
06.2023 - Current
Customer Service Representative
WIPRO PVT LTD (SINGAPORE AIRLINES)
05.2022 - 11.2022
Financial Planning -
George Brown College
International Business Management -
Niagara College
Bachelor of Commerce in Accounting and Finance -
K.P.B Hinduja College of Commerce
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