ANIKET KULKARNI

• Analyzed customer complaints, identified root causes of problems, and developed corrective action plans.
• Assessed accuracy of claim payments by comparing submitted bills to benefit allowance guidelines.
• Evaluated requests for pre-certification and authorization services, determining appropriate reimbursement levels based on contractual agreements between providers and payers.
• Collaborated with internal departments such as Underwriting, Provider Relations, Medical Management, Quality Assurance., as needed.
• Conducted audits of claim files to ensure adherence to departmental standards.
• Completed required investigations on referred files within established timeframes.

• Engage customers actively in order to educate and promote President's Choice Financial products
• Recognize the needs of the customer in order to provide appropriate Recommendations
• Provide excellent guidance and product knowledge Approach each circumstance with confidence and passion in order to market and sell our diverse range of products and services.

• Providing prompt and courteous customer service
• Recruiting, hiring, and training employees
• Identifying and designing precise action plans that address the demands of the store site in order to achieve targeted outcomes

Assisting customers throughout buying process Making sure the inventory prices fits well and adjusting the merchandise according to business needs

• Accounting and handling cash register.

Identifying and designing precise action plans that address the demands of the store site in order to achieve targeted outcomes

• Maintaining relations with customers as well as with managers
• Order placement and maintaining store up to circle K standards.