Anika-Ocean Elliott
Victoria
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
La Vie En Rose Outlet & Aqua
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Private Nanny
Aupair
06.2024 - 08.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Restaurant Hostess
Original Joe's Restaurant & Bar
12.2023 - 02.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Restaurant Hostess
17 Mile Pub
07.2022 - 09.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Business Administration
Camosun College
Victoria04-2026
High School Diploma -
Belmont Secondary
Langford, BC06-2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
Languages
English
Native or Bilingual
French
Professional Working
Team Canada for Karate
Competed with the National Team for Karate Canada
Timeline
Sales Associate
La Vie En Rose Outlet & Aqua
09.2024 - Current
Private Nanny
Aupair
06.2024 - 08.2024
Restaurant Hostess
Original Joe's Restaurant & Bar
12.2023 - 02.2024
Restaurant Hostess
17 Mile Pub
07.2022 - 09.2023
Business Administration
Camosun College
High School Diploma -
Belmont Secondary
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