Anika Nawar
North York,Canada
Summary
I am a dedicated undergraduate student pursuing a degree in Business and Society at York University, with a strong background in research, communication, and leadership. My professional experiences include serving as a Research Assistant for the OSDUHS project and a Telephone Interviewer at the Institute for Social Research. These roles have honed my abilities in data collection, professional communication, and problem-solving while contributing to meaningful research initiatives. Fluent in English and Bengali, I bring adaptability, time management, and teamwork skills to every task, complemented by my proficiency in Microsoft Office Suite, social media platforms, and research tools. My unique blend of academic knowledge, interpersonal skills, and commitment to excellence positions me as a versatile candidate ready to take on new challenges and opportunities.
Overview
5
5
years of professional experience
Work History
Research Assistant - OSDUHS
York University
12.2024 - Current
- Specific project (OSDUHS) at the Institute for Social Research
- Act as a primary liaison between the research team and school administrators for the 2025 Ontario Student Drug Use and Health Survey (OSDUHS), one of the longest-running student health surveys globally
- Professionally communicate with school principals, secretaries, and administrative staff to confirm participation and clarify survey procedures
- Follow up on email correspondences sent by supervisors, ensuring accurate dissemination of information about survey protocols, parental consent, and scheduling
- Exhibit strong interpersonal and problem-solving skills while maintaining professionalism in all interactions with school representatives
- Strengthen organizational and time management skills by coordinating survey timelines across multiple schools
- Enhance understanding of population health research and its practical applications in developing health and education policies for Ontario youth
Telephone Interviewer
York University
05.2024 - Current
- On-campus work at the Institute for Social Research
- Conduct telephone surveys using approved protocols
- Contact sampled households by telephone to determine eligibility to participate in the survey
- Select the appropriate respondent using approved protocols and read the scripted introduction and required ethics statements verbatim
- Respond to questions and concerns using prepared texts and information learned during project training
- Accurately code call outcomes using approved study protocols and consult with the on-duty Manager Telephone Data Collection for assistance
- Administer surveys by asking scripted questions word-for-word in an unbiased manner, maintaining confidentiality at all times
- Accurately record responses to survey questions and meet the required call quota
- Present research study goals and objectives professionally and ethically
- Conduct and complete refusal conversion interviews to encourage participation from previously non-compliant households or respondents
- Open, numerate, batch, sort, and verify completed questionnaires and store them in designated locations
- Exceeded daily call quotas while maintaining high-quality interactions, ensuring timely project progress.
- Gathered data and insights from participants during telephone interviews.
- Provided quality customer service to earn satisfaction ratings of 90%.
Salesperson
Uniqlo
05.2022 - 07.2022
- Providing exceptional customer service, handling inquiries, and resolving issues
- Effectively communicating with customers, colleagues, and managers
- Prioritizing tasks, meeting deadlines, and managing time efficiently
- Collaborating with team members to achieve common goals and deliver excellent service
- Identifying issues, analyzing situations, and implementing solutions
- Understanding store processes, inventory management, and sales techniques
- Quickly adjusting to new tasks, changes in workload, and evolving situations
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Worked to build relationships with customers and built potential for additional sales.
Cook
Wendy's
02.2022 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Learning food preparation techniques, cooking methods, and menu items
- Adhering to food safety standards, handling ingredients safely, and maintaining cleanliness in the kitchen
- Managing cooking tasks efficiently, coordinating orders, and meeting service deadlines
- Interacting with customers, taking orders accurately, and ensuring customer satisfaction
- Communicating effectively with team members, kitchen staff, and customers
- Operating cash registers, processing payments, and managing cash transactions
- Resolving issues related to orders, payments, or customer complaints
- Collaborating with colleagues to ensure smooth operations and deliver high-quality service
- Juggling responsibilities as both a cook and cashier during busy periods
- Ensuring accuracy in order preparation, cash handling, and customer requests
Teacher's Assistant
Vertical Horizon
08.2019 - 06.2020
- Planned, organized, and executed evaluations for students and supported the teacher during said evaluations
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Marked and provided feedback
- Provided support to various administrative staff during the teacher's absence
Salesperson
Yellow Clothing Store
10.2019 - 03.2020
- Engaging with customers, understanding their needs, and providing personalized assistance
- Learning about Yellow's clothing lines, styles, and features to help customers make informed purchasing decisions
- Gaining experience in store operations, including inventory management, stock replenishment, and maintaining visual merchandising standards
- Enhancing communication with colleagues, customers, and management to ensure effective teamwork and customer satisfaction
- Adapting to changes in store policies, promotions, or customer preferences to deliver exceptional service and drive sales
- Understanding trends, seasonal collections, and customer preferences in the clothing industry
- Building rapport with repeat customers, fostering loyalty, and creating a positive shopping experience
- Assisting with store displays, window setups, and showcasing merchandise to attract customers and enhance sales
Education
Bachelor of Arts - Social Economy
Business And Society
Toronto, ON05-2025
Pearson Edexcel International Advanced Level - Business
Mangrove School
Dhaka, Bangladesh06-2021
Pearson Edexcel International GCSE (O Levels) - Business
Mangrove School
Dhaka, Bangladesh06.2019
Skills
- Fluent in English & Bengali
- Excellent oral communication and interpersonal skills with experience in customer care
- Time management and organization skills
- Detail-oriented and strong adaptability in diverse environments
- Research and data presentation
- Digital and social media proficiency
- Problem-solving abilities
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media platforms (Facebook, Twitter, Instagram)
- Content management systems (CMS)
- Research tools and databases
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Limited Working
Timeline
Research Assistant - OSDUHS
York University
12.2024 - Current
Telephone Interviewer
York University
05.2024 - Current
Salesperson
Uniqlo
05.2022 - 07.2022
Cook
Wendy's
02.2022 - 04.2022
Salesperson
Yellow Clothing Store
10.2019 - 03.2020
Teacher's Assistant
Vertical Horizon
08.2019 - 06.2020
Bachelor of Arts - Social Economy
Business And Society
Pearson Edexcel International Advanced Level - Business
Mangrove School
Pearson Edexcel International GCSE (O Levels) - Business
Mangrove School
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