Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anika Cardenas

Palmdale

Summary

My name is Anika Cardenas, I am 28 years old. I just currently completed my Associates Degree in Child Family Education. I enjoy working one on one with children. I am very outgoing, very punctual, and hard working when it comes to my job. I have a lot of experience in Customer Service. Being outgoing and friendly has never been an issue. I enjoy learning new things, so even though I may not have any experience, I thrive at learning new things, and I catch on quickly. I am a creative and resourceful intern with hands-on experience in classroom support. Skilled in lesson planning and engaging students through interactive activities. Eager to contribute to a positive learning environment. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills. Experienced with cash handling, customer service, and retail operations. Uses skills to enhance customer satisfaction and streamline checkout process. Track record of maintaining accuracy and efficiency in busy retail environment.

Overview

5
5
years of professional experience

Work History

Intern

Linda Verde Elementary School
Lancaster, CA
03.2026 - 06.2026
  • 120 Hours worked with children ages 3 & 4
  • Assisted teachers in classroom activities and lesson preparation.
  • Organized educational materials and resources for student use.
  • Supported student engagement through interactive learning activities.
  • Monitored student behavior and provided guidance as needed.
  • Maintained a positive classroom environment fostering student growth.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Created my very own Lesson Plan and created activities for students to participate in.

Customer Service Representative

Anthem Blue Cross
West Hills, CA
11.2022 - 04.2023
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • First Call Resolution
  • Data Entry
  • Excel
  • Word
  • Teams
  • Handled billing inquiries and disputes, ensuring accurate account management.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

HomeGoods

TJX Companies
Burbank, CA
05.2021 - 10.2022
  • Answered customer questions and concerns
  • Greeted customers
  • Worked effectively in fast-paced environments.
  • Maintained a clean and safe environment for customers
  • Boutique end caps with new merchandise
  • Moved Merchandise to the sales floor fast paced
  • Built and maintained relationship with peers and upper management to drive team success.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Education

Associate of Arts - Child Family Education

Antelope Valley College
Lancaster, CA
06.2026

High School Diploma -

Ace Ruth Youthbuild
Canoga Park, CA
06.2021

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Computer skills
  • Team collaboration
  • Multitasking and organization
  • Goal-oriented mindset
  • Interpersonal and social skills
  • Attention to detail
  • Creative and resourceful
  • Flexible schedule
  • Professionalism and etiquette
  • Public speaking

Languages

English
Professional Working

Timeline

Intern

Linda Verde Elementary School
03.2026 - 06.2026

Customer Service Representative

Anthem Blue Cross
11.2022 - 04.2023

HomeGoods

TJX Companies
05.2021 - 10.2022

Associate of Arts - Child Family Education

Antelope Valley College

High School Diploma -

Ace Ruth Youthbuild
Anika Cardenas