Anik Martin
ROSAIREVILLE,NB
Summary
Driven professional with a proven track record at PLC Animal Hospital, excelling in organization and verbal communication. Enhanced client satisfaction through efficient problem-solving and exceptional customer service. Demonstrated expertise in data entry and client relations, significantly improving operational efficiency. Skilled in supporting team objectives and contributing to positive outcomes.
Overview
6
6
years of professional experience
Work History
Receptionist
PLC Animal Hospital
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Educational Assistant
District Francophone Sud
08.2022 - 06.2024
- Provided support to help students with special needs learn and grow.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
Vet Assistant
Waterview Animal Hospital
08.2018 - 08.2022
- Supported veterinarian in performing surgeries by preparing instruments, monitoring anesthesia, and providing post-operative care for patients.
- Improved patient care by assisting veterinarians with examinations and treatments.
- Assisted in emergency situations calmly while supporting veterinarians with critical care procedures to stabilize patients quickly.
- Answer phones, Book appointments.
Education
College - Veterinary Health Care Assistant
Eastern College
Moncton, NB06.2018
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- File Management
- Data inputting
Languages
English
Full Professional
French
Full Professional
Timeline
Receptionist
PLC Animal Hospital
09.2023 - Current
Educational Assistant
District Francophone Sud
08.2022 - 06.2024
Vet Assistant
Waterview Animal Hospital
08.2018 - 08.2022
College - Veterinary Health Care Assistant
Eastern College
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