Anik Mansuri
Waterloo
Summary
Dedicated and customer-focused professional with hands-on experience in retail and food service environments. Proven ability to handle customer inquiries, resolve complaints, and maintain a high level of satisfaction. Skilled in multitasking, communication, and working efficiently in fast-paced settings. Experienced in operating billing systems, managing inventory, and supporting team operations. Committed to delivering excellent service and contributing to team success.
Overview
1
1
year of professional experience
Work History
Kitchen Staff Member
Domino's Pizza
04.2020 - 07.2021
- I worked as a team member at Domino’s, handling both customer service and food preparation.
- My daily tasks included taking phone and in-store orders, making pizzas, and operating the cash register.
- I learned how to work efficiently in a fast-paced environment, especially during peak hours.
- I regularly assisted with cleaning duties to maintain a safe and sanitary workspace.
- I communicated clearly with team members to ensure smooth operations and timely deliveries.
- This role helped me develop strong customer service skills and the ability to multitask under pressure.
Customer Service Representative
D- Mart
06.2020 - 01.2021
- I worked as a Customer Service Representative at D-Mart, assisting customers with inquiries, product information, and resolving complaints.
- I helped maintain a positive shopping experience by addressing customer concerns promptly and professionally.
- My role involved managing returns and exchanges in line with company policies.
- I coordinated with different departments to ensure product availability and timely restocking.
- This position strengthened my communication skills, patience, and ability to handle high-pressure situations with a calm and helpful attitude.
Education
High School Diploma -
Conestoga College
Kitchener, ON08-2026
Bachelor of Commerce - Commerce
Gujarat University
04-2021
Skills
- Communication
- Multitasking
- Teamwork
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
D- Mart
06.2020 - 01.2021
Kitchen Staff Member
Domino's Pizza
04.2020 - 07.2021
High School Diploma -
Conestoga College
Bachelor of Commerce - Commerce
Gujarat University
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