Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Room Service Attendant
Fairmont Chateau Laurier Hotel
04.2024 - Current
Created a positive work environment for staff by providing guidance, support, recognition and motivation.
Developed strategic plans for increasing occupancy rates and improving overall profitability.
Delivered exceptional in-room dining service to hotel guests.
Maintained cleanliness and organization of service trays and equipment.
Addressed guest inquiries and resolved service issues promptly.
Adhered to safety and sanitation standards in all service activities.
Delivered pleasant guest experiences with friendly service and caring demeanor.
Replenished linens, towels and guest amenities in accordance with established standards.
Topsy Cleaning and Technical Service
01.2018 - 11.2023
Caregiver
Adolak hospital and elders home
05.2017 - 08.2023
Assisted residents with daily living activities and personal hygiene needs.
Monitored health conditions and reported changes to medical staff promptly.
Provided companionship and emotional support to elderly residents consistently.
Documented care provided and communicated effectively with families and staff members.
Supported bathing, dressing and personal care needs.