ANIETIE P AKPAN
Thunder Bay,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Corporate Strategy Analyst
Rhema Pipeline Ltd
08.2016 - Current
- Developed and implemented policies, controls, and processes to efficiently manage organizational risks in alignment with regulatory requirements, working closely with senior executives and management
- Established and maintained strong relationships with internal and external stakeholders to drive the achievement of company goals
- Monitored investment activity to ensure compliance with organizational policies and legal responsibilities
- Ensured the organization's compliance with relevant legislation, staying up-to-date with regulatory changes and implementing necessary measures
- Oversaw and analyzed the adequacy of internal controls, identifying areas for improvement and ensuring documentation aligned with the current control environment and mandated requirements
- Evaluated long-term borrowing strategies to optimize financial operations and provided recommendations accordingly
- Led and facilitated the monitoring of internal financial controls, proactively identifying gaps, reporting on them, and implementing remediation plans
- Advised on funding and financing options for projects, as well as financial investments, considering the organisation's objectives and risk tolerance
- Coordinated and actively participated in external and internal audit processes, ensuring full compliance and adherence to internal policies, standards, and control requirements
- Contributed to governance initiatives and took a lead role in remediating risks, deficiencies, gaps, or issues identified during audits or assessments
- Provided strategic guidance on procurement of finance and financial investments, leveraging expertise in financial management and industry best practices
- Demonstrated a strong commitment to upholding ethical standards and promoting a culture of compliance throughout the organization.
- Gathered, documented, and modelled data to assess business trends
- Gathered, documented, and modelled data to assess business trends
- Reviewed internal systems and organized training plans to address areas in need of improvement
- Evaluated current processes to develop improvement plans
- Produced detailed and relevant reports for use in making business decisions
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues
- Conducted thorough reviews of operations to devise and deploy improvement strategies
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
- Identified issues, analyzed information and provided solutions to problems
- Developed and maintained courteous and effective working relationships
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed time efficiently in order to complete all tasks within deadlines
- Created and optimized records management strategies to coordinate and protect information
Business Development Manager
Toime Nigeria Ltd
07.2009 - 06.2016
- Develop and maintain external relations with government regulatory agencies to ensure compliance with industry regulations
- Responsible for obtaining all relevant permits and approvals required for oil and gas operations
- Assist the Managing Director in identifying new prospective opportunities for business growth
- Expand the company's clientele by developing business strategies and sourcing contracts
- Analyze and prepare pre-qualification packages and technical bid proposals
- Provide strategic direction for business promotion planning and ensure administrative follow-up
- Regularly meet with internal customers and clients to address their needs and concerns
- Identify external interface requirements and supply timely information of agreed quality
- Monitor project progress, coordinate activities, and resolve issues to maintain project schedule
- Control project costs by approving expenditures and administering contractor contracts
- Prepare project status reports by collecting, analyzing, and summarizing information and trends
- Make recommendations for necessary actions based on project status reports.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit
- Established relationships with key decision-makers within the customer's organization to promote growth and retention
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly
- Compiled and analyzed data to determine approaches to improve sales and performance
- Demonstrated products to show potential customers benefits and advantages and encourage purchases
- Maintained financial controls, planned business operations and controlled expenses while identifying and pursuing opportunities to grow business operations and boost profits
- Developed compelling presentation decks to gain approval for ideas and communicate results
Quality Monitoring/ Business Officer
Capita Plc
11.2004 - 04.2009
- Monitor and enhance customer controls to ensure exceptional customer experience
- Perform quality assessments and recommend improvements to optimize business operations
- Identify and communicate key issues from quality checks to relevant Business Managers during debrief sessions
- Conduct thorough quality checks on work processed by teams within specified timelines
- Analyze and investigate breach trends to identify root causes and develop mitigation strategies
- Investigate customer complaints, analyze data, and provide efficient and high-quality responses to address dissatisfaction
- Identify areas for improvement and provide coaching to teams on quality and risk issues
- Actively participate in process improvements and system change projects
- Provide feedback and deliver training based on quality and risk assessments
- Maintain accurate and comprehensive records of complaints, investigations, and outcomes in complaint management systems
- Attain and sustain expertise in all regulatory aspects of complaint handling and breach reporting
- Demonstrate strong analytical skills, attention to detail, and a commitment to delivering exceptional customer service.
- 7 years of analyst experience
Marine/Mechanical Engineer
- In a shipyard, specializing in marine diesel engines and auxiliarymachinery
- Conducted repairs, investigations, and maintenance on compressors, purifiers, welding equipment, pipeline fittings,and flow controls
- Carried out duties on vessels at various stages of their lifecycle, demonstrating adaptability and expertise in differentcontexts
- Executed efficient and effective repairs to ensure optimal functioning of marine diesel engines and auxiliarymachinery
- Collaborated with a team of engineers and technicians to troubleshoot and resolve complex mechanical issues
- Implemented preventive maintenance programs to minimize downtime and enhance overall equipment reliability.
Education
Bachelor of Science - Manufacturing System Engineering
Glasgow Caledonian University
Glasgow, United Kingdom05.2008
Higher National Diploma - Mechanical Engineering
Glasgow College of Nautical Studies
Glasgow, United Kingdom06.2003
National Diploma - Marine Engineering
Maritime Academy of Nigeria
Oron, Nigeria07.1999
Skills
- Computer skills
- Data Analysis
- Problem-Solving
- Project Management
- Business Acumen
- Communication Skills
- Collaboration
- Strategic Thinking
- Attention to Detail
- Adaptability
- Financial Analysis
- Process Improvement
- Market Research
- Risk Management
- CRM and Office Management Software
- Quality Assurance
- Risk Assessment
- Training and Development
- Planning and Coordination
- Active Listening
- Decision-Making
- Critical Thinking
- Data Entry
- Clerical Support
- Interpersonal Communication
- Excellent Communication
Certification
Certified Business Administrator (CBA)TRAINING AND DEVELOPMENT Complaint Awareness 2007 Fraud Awareness & Prevention 2007 Data Protection 2008 Money Laundering 2008 Process Safety Management (OSHA) 2013 Security and Supernumerary Certificate (Nigerian Police Force) 2015 Total Quality & Risk Management ISO 27001 2015
Languages
English
Native or Bilingual
Timeline
Corporate Strategy Analyst
Rhema Pipeline Ltd
08.2016 - Current
Business Development Manager
Toime Nigeria Ltd
07.2009 - 06.2016
Quality Monitoring/ Business Officer
Capita Plc
11.2004 - 04.2009
Marine/Mechanical Engineer
Bachelor of Science - Manufacturing System Engineering
Glasgow Caledonian University
Higher National Diploma - Mechanical Engineering
Glasgow College of Nautical Studies
National Diploma - Marine Engineering
Maritime Academy of Nigeria
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