Anicet Tafang Sikali
Ottawa,ON
Summary
Dynamic team leader with a proven track record at GREEN POWER SARL, enhancing productivity through strategic staff management and mentoring. Expert in customer service, resolving inquiries swiftly to boost satisfaction. Spearheaded workflow improvements, achieving a 20% increase in efficiency. Adept at fostering a collaborative environment, ensuring safety and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Supervisor
GREEN POWER SARL
Bafoussam, Cameroun
08.2022 - 12.2025
- Coordinated team schedules and task assignments for efficient workflow.
- Trained new employees on operational procedures and safety measures.
- Monitored equipment performance and facilitated timely maintenance.
- Supervised daily operations to ensure adherence to safety protocols.
- Led team meetings to discuss goals, challenges, and performance feedback.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
MBA - Health And Social Care Management
University of Dschang
West, Cameroun 07-2023
Bachelor of Science - Management Science
University Of Dschang
West, Cameron07-2021
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Team Supervisor
GREEN POWER SARL
08.2022 - 12.2025
MBA - Health And Social Care Management
University of Dschang
Bachelor of Science - Management Science
University Of Dschang