Client/Customer Service oriented, with good analytical skills and problem solving ability to handle large volumes and meet tight deadlines. Looking to continue to make use of my interpersonal skills that focuses on client/customer satisfaction and customer experience.
Overview
36
36
years of professional experience
Work History
Dietary Aide at a RetirementHome / Part time
Shannex, Parkland On The Glen
Mississauga, Ontario
05.2023 - Current
Provides exceptional customer service to ensure residents satisfaction.
Provides strong communication, respect and passion with working for seniors.
Plates and serves fine dining for seniors and guests
Collaborates with kitchen staff to deliver timely and accurate order.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Following safety protocols, identifying/reporting hazards, adhering to health standards, and wearing required PPE.
Release Classification Analyst / Full time
Livingston International Customs Broker
Mississauga
07.2000 - 03.2015
Ensured accurate and timely processing of shipments at CBSA .
Created customs entries through proper selection of client and client records, interpretation of documents for all client's shipments.
Contacted clients for missing documentation, information, or instructions necessary to release a shipment through Customs.
Prioritized and completed work according to client demands, Customs requirements and Livingston standards.
Billing Clerk
Livingston International Customs Broker
Mississauga , ON
03.1999 - 06.2000
Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
Processed invoices and payments accurately and promptly.
Performed other clerical duties such as data entry , mailing refund cheques and other important document.
Cashier
Hot Oven Bakery
Etobicoke, Ontario
09.1990 - 06.1997
Provided customer service in pleasant and courteous manner.
Handled large amount of cash securely and accurately.