Anibal Solares
Riverside
Summary
Proactive and results-driven operations leader with extensive experience overseeing multi-site janitorial operations and managing 18 commercial accounts with a team of 24 employees. Skilled in client relationship management, service quality assurance, and supporting contract renewals. Bilingual in English and Spanish, with proven ability to resolve issues efficiently, maintain client satisfaction, and strengthen long-term partnerships.
Overview
5
5
years of professional experience
Work History
Area Manager
Innovative Cleaning Services
Irvine, CA
02.2025 - Current
- Manage operations across 18 commercial accounts, ensuring consistent service quality and contract compliance
- Lead, train, and develop a team of 24 employees and supervisors
- Facilitated communication between teams to streamline workflow and address operational challenges promptly.
- Support contract renewals by maintaining high service standards and proactive communication
- Conduct regular quality inspections to ensure client expectations are consistently met
- Implement process improvements and corrective actions to enhance operational efficiency and client satisfaction
- Oversaw daily operations to ensure high standards of cleanliness and client satisfaction.
- Managed scheduling and allocation of cleaning staff across multiple sites to optimize efficiency.
Assistant Area Manager
Innovative Cleaning Services
Irvine, CA
01.2023 - 02.2025
- Assisted in overseeing operations across multiple sites
- Supported staff supervision, training, and performance management
- Communicated with clients when service issues arose, ensuring timely resolution
- Participated in quality inspections and recommended operational improvements
- Contributed to maintaining strong client relationships and account stability
Day Porter
Innovative Cleaning Services
Irvine, CA
07.2021 - 01.2023
- Performed daily cleaning and maintenance of offices, restrooms, cafeterias, and common areas
- Ensured facilities met sanitation and safety standards
- Assisted with inventory management, restocking, and waste removal
- Supported team operations and assisted supervisors in achieving service goals
Education
Business Administration -
GuatemalaHigh School Diploma - undefined
GuatemalaSkills
- Account & Client Relationship Management
- Contract Retention Support
- Multi-Site Operations (18 Facilities)
- Team Leadership & Staff Development (24 Employees)
- Service Quality & Compliance
- Performance Management
- Staff Training & Mentorship
- Conflict Resolution & Issue Resolution
- Operational Efficiency
- Bilingual: English & Spanish
Timeline
Area Manager
Innovative Cleaning Services
02.2025 - Current
Assistant Area Manager
Innovative Cleaning Services
01.2023 - 02.2025
Day Porter
Innovative Cleaning Services
07.2021 - 01.2023