Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aniaya Chong

Oakville

Summary

Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Host

Chop Steakhouse & Bar
06.2023 - 09.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Sales Associate

Nike Factory Outlet
10.2019 - 09.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier

Food Basics
03.2019 - 09.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

St Thomas Aquinas
Oakville, ON
06.2023

Skills

  • Team Collaboration
  • Reservations Management
  • Server Support
  • Telephone reception
  • Customer Service
  • Exceptional communication
  • Seating arrangements
  • Guest Relations
  • Multitasking proficiency
  • Professional Appearance
  • Adaptable to change
  • Team player mentality

Timeline

Host

Chop Steakhouse & Bar
06.2023 - 09.2023

Sales Associate

Nike Factory Outlet
10.2019 - 09.2023

Cashier

Food Basics
03.2019 - 09.2019

High School Diploma -

St Thomas Aquinas
Aniaya Chong