Anianna Cuevas

Dynamic hospitality professional with extensive experience at Pina Pizza House, excelling in customer service and conflict resolution. Proven ability to enhance customer satisfaction through effective upselling and strong communication skills. Recognized for cultivating relationships and maintaining professionalism in fast-paced environments, ensuring memorable dining experiences. During my experience as a waitress, I gained valuable skills through a variety of responsibilities and hands-on training. I managed multiple tables in a fast-paced environment, provided excellent customer service, and collaborated with kitchen staff to ensure smooth operations. I developed strong communication, teamwork, and conflict-resolution abilities while handling customer concerns. Additionally, I learned sales techniques through upselling menu items, improved my time management and multitasking skills, and adapted to stressful situations with professionalism. Overall, this experience taught me how to balance efficiency with hospitality while contributing to both customer satisfaction and restaurant success.