Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Aniais Cacharel Zaragoza

Red Deer,AB

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

11
11
years of professional experience

Work History

Shift Supervisor

SUBWAY®Restaurants
01.2022 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Delegated tasks to multiple employees while maintaining efficient workplace
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Overall in charge in the store in absence of the Manager ( Able to demonstrate for 2 months while the Manager was in vacation leave)

Facilities Engineer / Customer Focus Engineer

AMKOR Technology Philippines
09.2018 - 12.2021
  • Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
  • Reduced maintenance costs for the company by establishing preventive maintenance programs.
  • Enhanced workplace safety with thorough hazard assessments and implementation of corrective measures.
  • Collaborated with cross-functional teams to complete complex facility projects on time and within budget.
  • Streamlined facilities operations, resulting in reduced downtime and increased productivity.
  • Developed energy-saving initiatives, leading to a significant reduction in utility expenses.
  • Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.
  • Implemented comprehensive asset management systems to track equipment performance and optimize maintenance schedules.
  • Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
  • Supported company growth by overseeing construction projects for new or expanded facilities.
  • Facilitated smooth relocations or expansions by coordinating logistics and managing transitional processes efficiently.
  • Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
  • Coordinated emergency response plans, minimizing potential impact from unforeseen events such as natural disasters or equipment failures.
  • Reviewed subcontractor proposals critically during vendor selection process, securing high-quality services at competitive prices.

Food Counter Attendant

Jollibee Foods
09.2013 - 03.2014
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Maintained a clean and organized workspace, ensuring a positive experience for customers.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
  • Collaborated with fellow team members to provide seamless service during peak hours.
  • Handled cash transactions accurately, contributing to overall financial accountability.
  • Addressed customer inquiries and concerns promptly, demonstrating excellent problem-solving skills.

Education

Graduate Certificate - Management Certificate

Red Deer Polytechnic
Red Deer, AB
12.2022

Bachelor of Science - Mechanical Engineering

Technological University of The Philippines
Taguig City
04.2018

Associate of Applied Science - Mechanical Engineering Technology

Technological University of The Philippines
Cavite Philippines
03.2014

Skills

  • Inventory Control
  • Schedule Management
  • Customer-Oriented
  • Contract Management
  • Decision-making capabilities
  • Sales Strategies
  • Staff Motivation
  • Employee Training
  • Customer service focus

Languages

English
Full Professional

Additional Information

References:


Catalunya Victoriano

(403)588-8893

Store Manager

6730 Taylor Drive Red Deer, T4P 1K4


Girlie Habuza

(403)877-3279

Area Manager

6730 Taylor Drive Red Deer, T4P 1K4


Rodney Baynosa

+639175378926

Senior Facility Department Manager

Amkor Technology Philippines , Laguna


Timeline

Shift Supervisor

SUBWAY®Restaurants
01.2022 - Current

Facilities Engineer / Customer Focus Engineer

AMKOR Technology Philippines
09.2018 - 12.2021

Food Counter Attendant

Jollibee Foods
09.2013 - 03.2014

Graduate Certificate - Management Certificate

Red Deer Polytechnic

Bachelor of Science - Mechanical Engineering

Technological University of The Philippines

Associate of Applied Science - Mechanical Engineering Technology

Technological University of The Philippines

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Aniais Cacharel Zaragoza