Ania Konarzewska
Chilliwack,British Columbia
Summary
Motivated Social Work Student with good knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate who wants to build strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
19
19
years of professional experience
Work History
Business Owner
Enagic Canada
09.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Head Cashier
Home Depot Canada
09.2021 - 03.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Adult Caregiver
Perfect European Cleaning and Home Services
05.2005 - 09.2017
- Adapted care approaches based on individual patient preferences and cultural sensitivities, demonstrating respect for diversity within the caregiving setting.
- Enhanced patient well-being by providing compassionate and attentive care.
- Implemented strategies for managing challenging behaviors, resulting in a safer environment for all involved.
- Conducted regular safety checks on patient environments, reducing the risk of accidents or injuries.
- Contributed towards creating a clean and hygienic environment by performing light housekeeping duties like laundry, dishwashing, etc.
- Assisted patients with self-administered medications.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Transported clients to and from medical appointments with safety and efficiency.
Education
Associate of Arts - Social Work
University of The Fraser Valley
Chilliwack, BC06.2024
High School Diploma -
Guildford Park Secondary School
Surrey06.1996
Skills
- Compassionate
- Conflict Resolution
- Analytical Thinking
- Empathy building
- CPR, First Aid and Naloxone Trained
- Cultural Competency
- Elder Care Knowledge
- Multicultural Competence
- Psychosocial assessment
- Case Management
- Client Advocacy
- Efficient under pressure
- Multidisciplinary team collaboration
Languages
English
Native or Bilingual
Polish
Native or Bilingual
German
Professional Working
Spanish
Full Professional
Timeline
Head Cashier
Home Depot Canada
09.2021 - 03.2023
Business Owner
Enagic Canada
09.2019 - Current
Adult Caregiver
Perfect European Cleaning and Home Services
05.2005 - 09.2017
Associate of Arts - Social Work
University of The Fraser Valley
High School Diploma -
Guildford Park Secondary School
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