Ani Mukoyan
San Rafael
Overview
18
18
years of professional experience
Work History
Retail Banker
Bank of Marin
San Rafael, CA
11.2018 - Current
- Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
QA Manual Tester
CRM
01.2025 - 05.2025
- Streamlined the testing process by diligently documenting test results and providing clear feedback for continuous improvement.
- Demonstrated adaptability to evolving project requirements by updating test scenarios accordingly while maintaining strict attention to detail.
- Worked extended hours when necessary to meet deadlines.
- Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
- Promoted collaboration between QA and development teams by actively participating in daily stand-ups, sprint planning meetings, and retrospectives.
Operations Specialist
HSBC Electronic Data Processing
Armenia
03.2007 - 06.2017
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
Education
Bachelor - Agricultural Business And Management
Texas A&M University
Armenia09.2006
Agribusiness And Marketing
ARMENIAN STATE AGRARIAN UNIVERSITY
ARMENIA05-2006
Timeline
QA Manual Tester
CRM
01.2025 - 05.2025
Retail Banker
Bank of Marin
11.2018 - Current
Operations Specialist
HSBC Electronic Data Processing
03.2007 - 06.2017
Bachelor - Agricultural Business And Management
Texas A&M University
Agribusiness And Marketing
ARMENIAN STATE AGRARIAN UNIVERSITY