Ani Mukoyan

San Rafael

Overview

years of professional experience

Bank of Marin

11.2018 - Current

Strengthened client portfolio by identifying needs and recommending suitable financial products or services.
Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
Complied with regulatory, legal and ethical requirements to protect bank assets.
Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.

CRM

01.2025 - 05.2025

Streamlined the testing process by diligently documenting test results and providing clear feedback for continuous improvement.
Demonstrated adaptability to evolving project requirements by updating test scenarios accordingly while maintaining strict attention to detail.
Worked extended hours when necessary to meet deadlines.
Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
Promoted collaboration between QA and development teams by actively participating in daily stand-ups, sprint planning meetings, and retrospectives.

HSBC Electronic Data Processing

03.2007 - 06.2017

Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Collected, arranged, and input information into database system.

Texas A&M University

Armenia

09.2006

ARMENIAN STATE AGRARIAN UNIVERSITY

ARMENIA

05-2006