Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
LA Home Healthcare
05.2022 - 07.2022
Completed intake assessment forms and filed clients' charts.
Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
Answered phone calls and provided new clients with required paperwork to initiate service.
Maintained accurate and up-to-date client records.
Reduced errors in patient data entry with thorough verification processes and attention to detail.
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Store Manager
TOTO Group
02.2020 - 12.2021
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Improved customer satisfaction through staff training in customer service and product knowledge.
Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Math Tutor
Self Employed Services
09.2014 - 06.2018
Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
Used positive reinforcement, repetition, and review to help students master challenging material.
Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
Developed and implemented individualized lesson plans for each student, tailored to their individual needs.
Utilized diverse teaching strategies and resources to help students better understand math concepts.
Created and shared math resources and materials to boost student comprehension.
Developed positive relationships with students and parents, fostering open communication about progress and areas for growth.