ANH TUAN NGUYEN
Surrey
Summary
Experienced service professional with over ten years in the field, seeking a role in tourist service. Skilled in customer service, delivering exceptional consultation, and designing tailored tours for small groups and company trips. Dedicated to providing top-notch service and creating memorable experiences for every individual served.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales and Tour Operator
SOUTHERN BREEZE JOINT STOCK COMPANY
04.2016 - 10.2024
- Call to customers to get information essentialy
- Send to price for personal guests or company when having requirement
- Build and design Japanese’s charter tour for Vietnamese customers
- Take care guests
- Use Zalo application for marketing tour
- Make quotation for group or company
- Negotiate and sign contract
- Prepare contract to send to guests
- Book services for group
- Liquidation contract when end of tour
- Maintian good relationship with potential clients
- Work with team to finish target
- Consult and support to customer clearly before booking service
- Tour guide in peak period
Sales Outbound
SAIGONTOURIST LIMITED COMPANY
09.2014 - 11.2015
- Call to customers to get information essentialy
- Send to price for personal guests or company when having requirement
- Take care guests
- Negotiate and sign contract
- Prepare contract to send to guests
- Book services for group
- Liquidation contract when end of tour
- Maintian good relationship with potential clients
- Work with team to finish target
- Consult and support to customer clearly before booking service
- Be able to become a tour leader in peak period
- Report to Director about work results and income status monthly
Supervisor Sales Online
BENTHANHTOURIST JOIN STOCK COMPANY
11.2014 - 09.2015
- Sale Outbound and Domesitc tours
- Find new and potential customers
- Take care old and present guests
- Maintian good relationship with clients and agencies
- Make planning development for Online Market
- Contact and cooperate with electrical commercial website: Hotdeal, Kay, Cungmua, Adayroi, Asiabooking, mytour … to increase revenue
- Sign contract with link agencies
- Work with team to finish target
- Inform to customers about the company’s promotion programs by emails and messages
- Consult and support to customer clearly before booking service
- Implement daily advertisement of company’s tours in public via social forums, Facebook…
- Be able to become a tour leader in peak period
- Report to Director about work results and income status monthly
- Finishing works on time and getting the target
- Highest Revenue is approximate 1.2 billions from February to August
Sales Manager
YOUTH VISION TOURISM & TRADING COMPANY LIMITED
10.2013 - 07.2014
- Sale Outbound and Domestic tours
- Develop and extend Laos and Laos – Thailand market
- Find new and potential customers or agencies to develop our market
- Make planning tours for public holidays or special occasions
- Design visit tours upon customer’s requirement with a reasonable and comparative price
- Make new products to attract clients to achive sales target
- Inform to customers about the company’s promotion programs by emails and messages
- Consult and support to customer clearly before signing the service contract
- Implement daily advertisement of company’s tours in public via social forums, Facebook…
- Be able to become a tour leader in peak period
- Report to Director about work results and income status monthly
Sales Staff
FIDITOUR JOIN STOCK COMPANY
10.2008 - 08.2013
- Sale Outbound tours
- Find new and potential customers
- Take care old and present guests
- Maintian good relationship with clients and agencies
- Make planning tours for public holidays or special occasions
- Design visit tours upon customer’s requirement with a reasonable and comparative price
- Make new products to attract clients to achive sales target
- Inform to customers about the company’s promotion programs by emails and messages
- Consult and support to customer clearly before signing the service contract
- Implement daily advertisement of company’s tours in public via social forums, Facebook…
- Be able to become a tour leader in peak period
- Report to Director about work results and income status monthly
- Finishing works on time and getting the target
- Highest Revenue is approximate 450 millions/year
Education
Technology and Business Management College -
Technology and Business Management College
Certification -
English For Communication
Certification -
ASP Web Development Programmer
Certification -
Network System Administrator
Certification - University Of Economics
Import - Export Operations Course
Skills
- Internet
- Word
- Excel
- Access
- Management and organization skills
- Good communication skill
- Honesty and faithfulness
- Ability to work under high pressure
- Independent and creative in work
- Fast learning
- Team working
Accomplishments
Highest Revenue is approximate 1.2 billions
Personal Information
Date of Birth: 03/02/83
Other Information
- Travel
- Music
- Football
- Movies
- Game
Languages
English
Limited Working
Vietnamese
Native or Bilingual
Certification
Bachelor
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Sales and Tour Operator
SOUTHERN BREEZE JOINT STOCK COMPANY
04.2016 - 10.2024
Supervisor Sales Online
BENTHANHTOURIST JOIN STOCK COMPANY
11.2014 - 09.2015
Sales Outbound
SAIGONTOURIST LIMITED COMPANY
09.2014 - 11.2015
Sales Manager
YOUTH VISION TOURISM & TRADING COMPANY LIMITED
10.2013 - 07.2014
Sales Staff
FIDITOUR JOIN STOCK COMPANY
10.2008 - 08.2013
Certification -
English For Communication
Certification -
ASP Web Development Programmer
Certification -
Network System Administrator
Certification - University Of Economics
Import - Export Operations Course
Technology and Business Management College -
Technology and Business Management College
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